Volunteer Services Director jobs in Wilmington, NC

Volunteer Services Director manages a volunteer program to attract, inspire, train, and deploy volunteers. Oversees the recruiting, interviewing, and hiring of volunteer workers. Being a Volunteer Services Director provides training resources and guidance to a team of supervisors to assist with educating volunteers. Manages the scheduling of volunteer workers to ensure adequate assistance for projects or objectives. Additionally, Volunteer Services Director requires a bachelor's degree. Typically reports to a director. The Volunteer Services Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Volunteer Services Director typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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DIRECTOR OF RISK MANAGEMENT AND VOLUNTEER SERVICES (WILMINGTON, NC)
  • YMCA of Southeastern North Carolina, Inc.
  • Wilmington, NC VOLUNTEER
  • POSITION SUMMARY:  Under the direction of the Human Resources Director the Risk Management and Volunteer Services Director oversees and directs the comprehensive Risk Management and Volunteer Services program for the YMCA of Southeastern North Carolina.  

    POSITION TYPE: Full-time Exempt role with an excellent benefit package including health insurance, retirement savings program with a 12% YMCA contribution, Y membership and program discounts, and generous paid time off. 

    WAGE RANGE: $51,000-$58,000 annually, depending on experience and qualifications

    ESSENTIAL FUNCTIONS: 
     Risk Management  
    • Direct and monitor a comprehensive Risk Management program, implementing policies and procedures intended to reduce accidents and create safe environments for staff, members, and volunteers. 
    • Monitor the YMCA’s compliance with best practices and laws relating to safety and health, and guide the Association in developing related policies and procedures to ensure compliance. 
    • Serves as primary administrator of all incident reporting, liaison between the YMCA and insurance companies, manages all drivers and MVR records, drug screening, and assists with workers compensation claims.  
    • Assists finance department with insurance renewal process including providing necessary claims data and incident documentation.   
    • Ensure that facilities, vehicles, and programs are inspected regularly to identify potential hazards and exposures. Evaluate results of audits conducted to ensure compliance with risk management policies. Recommend practical solutions, including continued monitoring and improvement. 
    • Ensure there are effective vehicle and driver safety training programs.  
    • Working with the HR Department, ensure that required safety trainings are in place, sufficient instructors are available, and certifications are current for employees. 
    • Continued development and implementation of staff safety training and auditing through Safety Committees with each Branch.  
    • Work with C-suite leadership, HR and Finance Department to ensure effective management of the Association’s insurance programs and renewals for liability, property, crime and transportation.  
    • Evaluate losses for trends and works with insurance advisors to implement or revise policies and procedures. 
    • Provide leadership and counsel for branches in response to incidents and to create a proactive culture of safety. 
    Volunteer Services 
    • In alignment with HR best practices, develop, direct, and oversee the entire volunteer experience (including the application, screening, and onboarding process) for the YMCA of Southeastern NC. 
    • Effectively onboard, and train volunteers to serve with the YMCA, aligning them with the best volunteer role possible.  
    • Establish new volunteer opportunities (such as internships) and serve as a liaison for reporting volunteer data on behalf of the YMCA.   
    • Monitor compliance of volunteers with safety regulations, insurance requirements and best practices and implement corrective action or new procedures accordingly. 
    • Ensures all volunteers meet established safety guidelines by reviewing/approving background checks, and administering adverse action notices when necessary.  
    • Support other aspects of the Human Resources department as assigned. 
    QUALIFICATIONS 
    • Passion, enthusiasm, and commitment to the mission and cause of the YMCA. 
    • Bachelor's degree or equivalent higher level education, trainings, licenses, and certifications preferred. 
    • 2 years’ experience in a commercial Risk Management or safety position preferred. 
    • Property & Casualty License preferred; experience with commercial insurance coverages/renewal process expected.  
    • Strong computer skills and experience with standard business software. 
    • Demonstrated leadership ability, team management, community involvement and volunteer management experience. 
    • Strong interpersonal and communication (including excellent written and oral) skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community; including the ability to manage staff/vendor relationships. 
    • Must exercise sound judgment, initiative and independent thinking; must possess excellent analytical and abstract reasoning skills, and the ability to analyze complex information and to define and solve problems; mathematical skills. 
    LEADERSHIP COMPETENCIES
    • Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit.  
    • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.  
    • Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.  
    • Program/Project Management: Ensures program or project goals are met and intended impact occurs. 
    • Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.  
    WORK ENVIRONMENT & PHYSICAL DEMANDS: 
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. 
    • The employee frequently is required to sit and reach, and must be able to move around the work environment. 
    • The employee must be able to speak clearly, occasionally lift and/or move up to 10 pounds. 
    • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. 
    • The employee must be able to hear. The noise level in the work environment is usually moderate. 
    • Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. 
    • Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. 
    • Remain alert with no lapses of consciousness. 

     

     
     

  • 9 Days Ago

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Director of Clinical Services
  • Universal Health Services, Inc.
  • Jacksonville, NC FULL_TIME
  • Responsibilities Clinical Director Leadership Opportunity Relocation Assistance Available! Since 1983, Brynn Marr Hospital has specialized in providing quality behavioral health services through a com...
  • Just Posted

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Home Care Services Director
  • Synergy HomeCare 1
  • Wilmington, NC FULL_TIME
  • Job Summary We are looking for self-motivated, caring individuals who are ready to make a difference in our community. Home Care Services Director exhibits leadership qualities, sets examples for othe...
  • 15 Days Ago

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Client Services Director
  • Local Daily Media
  • Wilmington, NC FULL_TIME
  • Job Title: Client Services Director Position located in: Williamsburg, VA or Wilmington, NC Local Daily Media is looking for a hardworking, team focused, Client Services Director to lead the efforts o...
  • 17 Days Ago

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Assistant Director of Clinical Services
  • UHS
  • JACKSONVILLE, NC FULL_TIME
  • Responsibilities The Assistant Director of Clinical Services (ADCS) under the direction of the DCS, provides administrative supervision and direction for the acute clinicians, PRTF therapists, and rec...
  • Just Posted

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Director of Social Services
  • YAD Management
  • Wilmington, NC FULL_TIME
  • Wallace Rehabilitation And Healthcare Center, located in Wallace, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who ...
  • Just Posted

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0 Volunteer Services Director jobs found in Wilmington, NC area

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Financial Representative
  • Modern Woodmen of America
  • Wilmington, NC
  • The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
  • 4/24/2024 12:00:00 AM

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Firefighter (Casual Part Time)
  • New Hanover County, NC
  • Wilmington, NC
  • Salary: See Position Description Location : New Hanover County, NC Job Type: Temporary Job Number: 202300240 Department:...
  • 4/24/2024 12:00:00 AM

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Estimating Coordinator
  • Thomas Construction Group LLC
  • Wilmington, NC
  • Job Description Job Description About Thomas Thomas Construction Group is an innovative, full-service general contractor...
  • 4/23/2024 12:00:00 AM

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Youth Program Manager
  • Montani Consulting
  • Wilmington, NC
  • At StepUp Wilmington, our mission is to empower individuals to reach their fullest potential and lead stable lives throu...
  • 4/22/2024 12:00:00 AM

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Estimating Coordinator
  • Thomas Construction Group
  • Wilmington, NC
  • About Thomas Thomas Construction Group is an innovative, full-service general contractor achieving 100% client satisfact...
  • 4/22/2024 12:00:00 AM

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AmeriCorps Volunteer Coordinator & Stewardship Assistant
  • Resilience Corps NC
  • Wilmington, NC
  • This position is with the NC Coastal Land Trust, based in Wilmington NC. The mission of the Coastal Land Trust is to enr...
  • 4/21/2024 12:00:00 AM

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Housekeeper - Tru by Hilton
  • McKibbon Hospitality
  • Wilmington, NC
  • What Makes a McKibbon Hotel Room Attendant/Housekeeper? The housekeeper creates a home-like experience for our guests wi...
  • 4/20/2024 12:00:00 AM

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Estimating Coordinator
  • Thomas Construction Group
  • Wilmington, NC
  • About Thomas Thomas Construction Group is an innovative, full-service general contractor achieving 100% client satisfact...
  • 4/20/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Volunteer Services Director jobs
$76,437 to $99,865
Wilmington, North Carolina area prices
were up 1.5% from a year ago

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