Web Customer Support Specialist jobs in Anderson, IN

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist - PT
  • At Home
  • Noblesville, IN PART_TIME
  • $16.00-$18.00/hour

    The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members.  They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.

    Key Roles and Responsibilities

    Provides customers a positive shopping experience
    Regularly performs Supervisor functions.  Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.  Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.  
    Manages all front end audit and cash compliance responsibilities.  Ensures team is trained in the processing of all transactions per policy.
    Performs cashier duties accurately while processing all transactions per policy.
    Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
    Maintains conditioning and housekeeping (inside and out) standards 
    Timely and thorough incident reporting compliance.
    Submits facilities, IT, and store communication requests as needed.
    Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.
    Performs and trains team on all customer support responsibilities
    Operates all equipment in a safe manner per directed procedures. 
    Ensures a safe working and shopping environment while minimizing shrink and damages.
    Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.

    Qualifications and Competencies

    At least 18 years old
    High School Diploma/Equivalent
    Ability to work a flexible schedule including nights, weekends, and some holiday
    Ability to lift a minimum of 50 lbs., team lift 100 lbs.
    Contributes to a customer focused environment while demonstrating excellent service.
    Communicates clearly with customers, team and leadership.
    Reliable and trustworthy
    Ability to work effectively independently and within a team to perform all tasks as assigned.
    Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
    Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 

  • 2 Days Ago

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Customer Support Specialist - FT
  • At Home
  • Noblesville, IN FULL_TIME
  • $16.00-18.00/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 7 Days Ago

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Customer Support Specialist - FT
  • At Home
  • Noblesville, IN FULL_TIME
  • $16.00-18.00/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 7 Days Ago

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Customer Support Specialist
  • That's Good HR, Inc.
  • Muncie, IN FULL_TIME,TEMPORARY
  • Now hiring for a Muncie, IN Customer Support Specialist. For over 20 years, That's Good HR has paired employers and job seekers in Indianapolis and surrounding areas. We specialize in handpicked place...
  • 8 Days Ago

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Customer specialist
  • Swift Placement & Consulting
  • Noblesville, IN FULL_TIME
  • This is a great position for the application and / or service engineer with project management experience. SUMMARY : This position is responsible for supporting INDEX customers as they transition from...
  • 29 Days Ago

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Customer support representative
  • Vector
  • Kokomo, IN FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep you'll : Diagnosis, troubleshoot, and problem triage customers'...
  • Just Posted

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0 Web Customer Support Specialist jobs found in Anderson, IN area

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Customer Support Specialist
  • Russell Tobin
  • Indianapolis, IN
  • The full job description is below. Role: Support Specialist Location: 101 Customer Site Street, Indianapolis, IN 46225, ...
  • 4/26/2024 12:00:00 AM

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Room Service Host-Anderson
  • Community Health Network
  • Anderson, IN
  • Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community...
  • 4/26/2024 12:00:00 AM

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Customer Service Specialist-Point of Care Diagnostics (remote/hybrid)
  • PTS Diagnostics
  • Indianapolis, IN
  • Job Description Job Description Are you a quick learner with the ability to gain technical knowledge to support medical ...
  • 4/25/2024 12:00:00 AM

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Senior Client Services Associate
  • Talentwealth
  • Indianapolis, IN
  • At TalentWealth Recruiting we assist independent Wealth Management firms across the country in hiring top professionals ...
  • 4/25/2024 12:00:00 AM

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Customer Support Specialist-Point of Care Diagnostics (remote/hybrid)
  • PTS Diagnostics
  • Carmel, IN
  • Job Description Job Description Are you a quick learner with the ability to gain technical knowledge to support medical ...
  • 4/24/2024 12:00:00 AM

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Customer Support Specialist-Point of Care Diagnostics (remote/hybrid)
  • PTS Diagnostics
  • Indianapolis, IN
  • Job Description Job Description Are you a quick learner with the ability to gain technical knowledge to support medical ...
  • 4/24/2024 12:00:00 AM

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Patient Service Rep
  • Community Health Network
  • Anderson, IN
  • Patient Service Rep Job Ref 2402744 Category Patient Support Job Family Patient Service Rep / Physician Office Departmen...
  • 4/24/2024 12:00:00 AM

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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Anderson, IN
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/22/2024 12:00:00 AM

Anderson is a city in and the county seat of Madison County, Indiana, United States. It is the principal city of the Anderson, Indiana Metropolitan Statistical Area which encompasses Madison County. Anderson is the headquarters of the Church of God (Anderson) and home of Anderson University, which is affiliated with Christian denomination. Highlights of the city include the historic Paramount Theatre and the Gruenewald Historic House. The population was 56,129 at the 2010 census. This is down from 70,000 in 1970. Anderson is located at 40°06′00″N 85°40′53″W / 40.100041°N 85.681525°W / 40.10...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$48,556 to $68,258
Anderson, Indiana area prices
were up 1.3% from a year ago

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