Web Customer Support Specialist jobs in Champaign, IL

Customer Support Specialist

Customers make the world go round for any business. But let’s face it, helping those customers isn’t everyone’s strong suit. You, however, have a closet full of these suits.

When you join our team of Customer Support Specialists, you get to create happy customers by creating a positive and seamless experience, from initial request to post-sale follow up.

Consider applying if:

• Making someone’s day makes your day too
• Answering questions promptly via phone or email is one of your areas of expertise
• You are seeking a position that will help you grow professionally
• You want to work for a company that understands the value of work-life balance

Seriously, apply NOW if:

• Letting details slip through the cracks…not going to happen on your watch!
• You have 3 years of prior customer service experience
• You believe a positive and empathetic approach can turn frustrated people into happy customers
• Entering orders, updating customer accounts, and maintaining databases gives you a sense of accomplishment that’s hard to beat
• You like a balance of collaboration and working independently

Artisan Technology Group is not your typical company. Technology changes quickly in the fast-paced world we live in, but some of today’s toughest problems rely on solutions from the past. This is why Artisan Technology Group has become the go-to solution for anyone who needs to keep their critical systems running. Companies around the globe can connect to our massive inventory of quality new, used, and surplus equipment, to solve their immediate needs.

Other things you might care about:

Competitive salary, three weeks of PTO (with one week accrued at date of hire), Medical, 401k matching, dental, vision, and life insurance, and more. Oh yea, we also have a fully stocked breakroom.

Ready to apply?

We are looking for customer support with 3 years of experience. If you don’t meet this requirement but think you are a great fit anyway, let us know why.

We look forward to hearing from you.