Web Customer Support Specialist jobs in Cleveland, OH

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Web Customer Support Specialist jobs

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Customer Support Specialist
  • National Asset Recovery Specialists
  • Cleveland, OH FULL_TIME
  • National Asset Recovery Specialists (NARS) is a high-growth company in the Automotive Repossession industry and we are seeking a full-time Customer Support Representative in our Middleburg Heights office. If you are computer literate, creative, organized, detailed, and can type a minimum of 50 wpm, this is the position for you!

    Our Customer Support Representatives:
    • Submit daily reports to our clients via email and web portals
    • Handle incoming phone calls from clients, auctions, and transporters.
    • Enter data on simple Excel spreadsheets
    • Scan and File documents
    • Perform basic accounting tasks
    • Handle team time management reporting tasks
    Requirements:
    • A high school diploma or equivalent is required (college degree preferred)
    • Minimum of one year of customer service and data entry experience required
    • Proven ability to work in a team environment
    • Excellent data entry and personal computer skills (Must type at least 50 words per minute)
    • Ability to navigate the internet, perform Google searches, and work with Customer Relationship Management applicants
    • The ability to actively listen provides a high level of customer service via the telephone
    • Ability to work in a face paced environment, and deliver quality work under deadlines
    • Organization and filing skills
    • Applicants must also pass an F.B.I. background check (14-year history).
    • An Ohio Workman's Comp Drug Test.
    Preferred Experience with office support, clerical, customer service, administrative, receptionist, front desk experience, accounting, payroll time management, knowledge of Recovery Database Network portal

    Additional Benefits:
    • Medical Mutual Health insurance
    • 401k matching
    • Monthly bonus based on company performance
    • Paid time off after 30 days of employment
  • 17 Days Ago
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Customer Service & Support Specialist
  • ELECTRONIC MERCHANT SYSTEMS LLC
  • Cleveland, OH OTHER
  • Job Details Level: Entry Job Location: Corporate Office - Cleveland, OH Position Type: Full-Time/Part-Time Education Level: High School Diploma Salary Range: Undisclosed Travel Percentage: No Travel J...
  • 22 Days Ago
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Customer & Sales Support Specialist
  • TriMark
  • Cleveland, OH FULL_TIME
  • Why you’ll love it here! Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance. POSITION SUMMARY: The Customer and Sales Support Specialist reports to the Customer ...
  • 10 Days Ago
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Customer Support Specialist
  • Repair Authority
  • Strongsville, OH FULL_TIME
  • Employment Type: Full-Time Pay Range (based on experience): $18.00/hr. - $22.00/hr. Location: 21973 Commerce Parkway, Suite A, Strongsville OH 44149 Hours: M-F 9:00am-5:30pm (Hours Subject to Change D...
  • 11 Days Ago
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Customer Support Specialist
  • Maria Alexander Professional Services LLC
  • Perry, OH FULL_TIME
  • The Customer Support Specialist manages all sales support activities with responsibility for successfully meeting customer demand. The Customer Support Specialist is responsible for entering sales ord...
  • 1 Month Ago
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Customer Support Specialist - PT
  • At Home
  • Mentor, OH PART_TIME
  • $11.75-15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago
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0 Web Customer Support Specialist jobs found in Cleveland, OH area

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Special Events Attendant
  • SP Plus Corporation
  • Cleveland, OH
  • Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time...
  • 4/26/2024 12:00:00 AM
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Registered Client Service Associate
  • Morgan Stanley
  • Pepper Pike, OH
  • Position Summary Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/25/2024 12:00:00 AM
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Client Services Associate
  • Alpha Planning
  • Solon, OH
  • Client Services Associate Do you have a passion for delivering superior customer service while being a key player in the...
  • 4/24/2024 12:00:00 AM
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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Cleveland, OH
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/24/2024 12:00:00 AM
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Customer Support Specialist (San Pedro Sula)
  • Partnerhero Inc
  • Cleveland, OH
  • **Welcome to our Career Page!** PartnerHero builds custom teams for some of the worlds most beloved and forward-thinking...
  • 4/23/2024 12:00:00 AM
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Registered Client Service Associate
  • Morgan Stanley
  • Beachwood, OH
  • Position Summary Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/22/2024 12:00:00 AM
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Director of Job and Career Training Services
  • Catholic Charities Diocese of Cleveland
  • Cleveland, OH
  • Looking for a rewarding career with a purpose that makes a difference? Come see why the Cleveland Plain Dealer has named...
  • 4/22/2024 12:00:00 AM
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Food Service Sales Associates
  • CrossAmerica Partners LP
  • Cleveland, OH
  • Food Service Sales Associate CrossAmerica Partners is an operator of convenience stores and a retail distributor of moto...
  • 4/22/2024 12:00:00 AM
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About Cleveland, Ohio

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,492 to $72,386
Cleveland, Ohio area prices
were up 1.6% from a year ago
View detail

What does a Web Customer Support Specialist do?

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