Web Customer Support Specialist jobs in Gastonia, NC

Description

Community Support Peer Support Specialist

Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looking for you! Join our team and be part of the evidenced-based model of care that promotes recovery, self-determination, self-advocacy, and improved mental wellness.

For your passion and dedication providing Peer Support, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, flexible part time or full time flexible schedule and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!

About your Role:
The Peer Support Specialist (PPS), under the supervision of the Clinical Director or Regional Director, is responsible for providing opportunities for individuals receiving services to direct their own recovery process. The PPS is also responsible for facilitating the development of a sense of wellness and self-worth.

• Act as a role model to persons in recovery to inspire hope, share life experiences and lessons learned as a person in recovery;
• Model/mentor recovery process and demonstrate coping skills;
• Engage individuals who may be at risk and provide stage-appropriate recovery education and supports, e.g., usage of the leveling system and evidence-based practices
• This position requires travel of approximately 50% of the time.

Does the Following Apply to You?

• High School Diploma or GED equivalent
• Have maintained, within the last three (3) years, at least 12 months of successful full or part time paid or voluntary work experience (not necessarily consecutive) OR
• One-year post-secondary education experience totaling 24 credit hours

Perks for working Full time at Pathways:

• FPS is committed to creating the best possible work environment for our team members and offers the following total rewards package:
• Competitive Compensation Package; may include incentive based opportunities
• 401 K Plan, Medical, Dental, Vision plans, Health Savings Account and Employee Assistance Program
• Paid Vacation days that increase with tenure after the first year!
• Separate Paid Sick leave that rolls over each year
• Paid Holidays (including Day after Thanksgiving and Christmas Eve)
• Mileage & Cell Phone Reimbursement; may have access to a company vehicle
• Training, Development and Continuing Education Credits for licensure requirements. May be eligible for paid Board supervision
• Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
• Opportunities for advancement in our national company! As we grow, you grow with us!

If you're #readytoworkFamily Preservation Services is #readytohire!

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.