Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Requisition ID | 2024-10353 | # of Openings | 1 | Category | Operations | Location | US-TX-Tomball |
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We're looking for: Customer Service Specialist) Full time, M-F, (8-5 p.m.)
Where? Tomball, TX (ONSITE POSITION)
What you'll be: The Client Relations Retention Specialist's role is to provide an additional layer of retention to the client, which supports both operational success and client satisfaction, to liaison with the sales team to onboard, and to introduce and integrate operational procedures to new clients and existing client relationships.
What's in it for you? Close-knit, family-like team, extensive hands-on training, competitive benefits, a solid career path that screams growth.
When are we looking to hire? Yesterday.
What are you waiting for?
Educational and/or Requirements
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ABI Document Support Services is a national provider of record retrieval and document management services to the insurance and legal industries. The Company's proprietary web-based platform is characterized by end-to-end automation and record review customization with the inclusion of actual medical records. The Company has developed innovative processes that enable more efficient record retrieval, online record ordering, electronic record review and summarization.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
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0 Web Customer Support Specialist jobs found in Houston, TX area