Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Under general supervision of the Clinical Informatics Supervisor, and as a member of the Information Technology (IT) team, the IT Support Specialist provides entry- to intermediate-level technical support and maintenance to various functional areas of the Santa Ynez Tribal Health Clinic. The IT Support Specialist is responsible for resolving IT-related issues, maintaining computer systems and networks, and ensuring smooth operation of technology infrastructure within the clinic environment, end to end. Your role will involve working closely with medical personnel, administrators, and other IT professionals to deliver efficient and reliable IT services.
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0 Web Customer Support Specialist jobs found in Lompoc, CA area