Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
You will connect with consumers who are looking for legal help in different areas of law. We have 2 platforms Inbound and chat. You will be responsible for collecting information from the potential client by intaking contact information as well as key factors based on firm's criteria and submit the information over to the firm for a request to follow up.
Job Type: Full-time
Pay: From $9.25 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Web Customer Support Specialist jobs found in Longview, TX area