Web Customer Support Specialist jobs in Lorain, OH

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Web Customer Support Specialist jobs

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Digital Sales Support Specialist
  • Freudenberg Group
  • Milan, OH FULL_TIME
  • Empowering people, creating technology.
    Responsibilities:
    • Conducts order validations and entries
    • Confirms customer order receipt, creation, and delivery
    • Monitor and tracks order statuses and manages claim cases and returns
    • Provides clear and consistent communication between and with customers and internal production
    • Serves as the primary contact for customers, including cases of issues or escalation
    • Supports transfer projects and process improvement initiatives
    • Handles routine maintenance of the Master Data System
    Qualifications:
    Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience
    Specified Years of Industry-relevant professional experience
    Relevant certifications, system experience, and training
    Professional-Level English language skills preferred

    Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
    Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
    Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
    Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.
    The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
    Freudenberg-NOK General Partnership
  • 10 Days Ago
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Technical Support Specialist
  • Northern Ohio Educational Computer Association (Noeca)
  • Sandusky, OH FULL_TIME
  • NOECA/Huron City Schools is seeking a Technical Support Specialist to join Huron's technology team. The ideal candidate will possess strong technical skills and a passion for troubleshooting and repai...
  • 8 Days Ago
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Commercial IT Support Specialist
  • Omni Fiber LLC
  • Sandusky, OH FULL_TIME
  • Commercial IT Support Specialist Omni Fiber provides a variety of perks and benefits: Compensation 401(k) with Employer Matching Contribution up to 4% Professional Development Reimbursement and Advanc...
  • 24 Days Ago
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Digital Sales Support Specialist
  • EagleBurgmann
  • Milan, OH OTHER
  • Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 emplo...
  • 25 Days Ago
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O
Commercial IT Support Specialist
  • Omni Fiber LLC
  • Huron, OH FULL_TIME
  • Commercial IT Support Specialist Omni Fiber provides a variety of perks and benefits: Compensation 401(k) with Employer Matching Contribution up to 4% Professional Development Reimbursement and Advanc...
  • 25 Days Ago
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S
Store Customer Service Specialist
  • Sherwin-Williams
  • Sandusky, OH FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 21 Days Ago
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0 Web Customer Support Specialist jobs found in Lorain, OH area

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Client Services Associate
  • Alpha Planning
  • Solon, OH
  • Client Services Associate Do you have a passion for delivering superior customer service while being a key player in the...
  • 4/19/2024 12:00:00 AM
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Client Service Associate - Hybrid Remote
  • Clearstead
  • Cleveland, OH
  • We are seeking a Client Service Associate at our downtown Cleveland, Ohio wealth management firm. This position will sup...
  • 4/18/2024 12:00:00 AM
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Customer Support Specialist (San Pedro Sula)
  • Partnerhero Inc
  • Cleveland, OH
  • **Welcome to our Career Page!** PartnerHero builds custom teams for some of the worlds most beloved and forward-thinking...
  • 4/18/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • North Ridgeville, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Brunswick, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Sandusky, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Medina, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Wadsworth, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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About Lorain, Ohio

Lorain /ləˈreɪn/ is a city in Lorain County, Ohio, United States. The municipality is located in northeastern Ohio on Lake Erie, at the mouth of the Black River, approximately 30 miles west of Cleveland. As of the 2010 census, the city had a total population of 64,097, making it Ohio's tenth largest city, the third largest in Greater Cleveland, and the largest in Lorain County by population. The city is notable for its deindustrialized economy, formerly being home to the American Ship Building Company Lorain Yard, Ford Motor Company Lorain Assembly Plant, and United States Steel Corporation's...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,020 to $71,722
Lorain, Ohio area prices
were up 1.3% from a year ago
View detail

What does a Web Customer Support Specialist do?

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