Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
The Red Hat Global Learning Services (GLS) team is looking for a Senior Customer Experience Associate to join us inBangalore, India. In this role, candidate will provide outstanding customer service and expertise as the first point ofcontact for external customers, partners, and internal support teams. Candidate will use his/her analytical skills andadaptable communication style to quickly identify problems and solve them accordingly. As a Senior Customer ExperienceAssociate, you will be part of a growing team that is responsible to maintain the online schedule of Red Hat Training andCertification exams, support students and partners on non-technical support queries around Red Hat's training offerings,and perform a variety of critical reporting tasks for our internal stakeholders and management.
#LI-TM1
Clear All
0 Web Customer Support Specialist jobs found in Minneapolis, MN area