Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
IMMEDIATE OPENING: APPLY TODAY
SRS Web Solutions is the provider of healthcare software services. We are a passionate and driven company that is looking for like-minded and competitive professionals to join our dynamic team. We offer earnings and growth potential for those wishing to enter the healthcare Mobile / IT industry.
We’re able to provide brilliant software solutions and customer service because we have incredible talent working at SRS. What’s more: our employees recommend working at SRS to their friends… because we treat each other with utmost dignity, respect and watch out for each other. What motivates us is the desire to grow, innovation and being customer centric. If you like hard work, autonomy, and a good workplace, apply today!
SRS has a unique opportunity to fill a Customer Support Specialist (Software) role at our Brooklyn Center location.
Position: Full-time
Summary of Position:
Primary responsibilities include resolving customer issues in a timely fashion, executing the onboarding process, improving customer satisfaction ratings and retention. Candidates with experience in software support are preferred.
Essential Duties & Responsibilities:
Required Skills:
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
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Work Location: In person
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0 Web Customer Support Specialist jobs found in Minneapolis, MN area