Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
The OEM Customer Support Representative will be responsible for providing exceptional customer service to our OEM customers. This position will require the ability to communicate effectively with customers, troubleshoot issues, and provide solutions to problems. The ideal candidate will have experience in customer service and be able to work in a fast-paced environment.
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0 Web Customer Support Specialist jobs found in Moline, IL area