Web Customer Support Specialist jobs in Monterey, CA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Technical Support Specialist - Colombia
  • FullStack Labs
  • Soledad, CA FULL_TIME
  • FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.


    We’re most proud of:

    *Offering life-changing career opportunities to talented software professionals across the Americas.

    *Building highly-skilled software development teams for hundreds of the world’s greatest companies.

    *Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.

    *Our 4.5-star rating on GlassDoor.

    *Our client Net Promoter Score of 68, twice the industry average.

    \n


    The Position:
    We're looking to hire a Technical Support Specialist to join our team. You'll work with our incredible clients in one of two ways:
    • Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
    • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients. 


    What We're Looking For:
    • 4 years of Technical Support experience preferably in Learning technology and/or financial.
    • Proficiency with Microsoft (MS) Windows and Office Products (Word, Excel, Outlook).
    • Experience working with Jira and Github.
    • Successful completion of a four-year college degree is required.
    • Advanced English is required.
    • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
    • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
    • An understanding of best practices and a commitment to following them.
    • A positive mindset and a can-do attitude.
    • Forensic attention to detail. 


    Benefits:
    • Competitive Salary
    • Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays)
    • 100% remote work
    • The ability to work with leading startups and Fortune 500 companies
    • Health policy with Sura 100% for you and up to 4 primary family members
    • English Classes
    • Sodexo food card
    • Virtual company events each month
    • Ample opportunity for career advancement
    • Continuing education opportunities 


    \n

    FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.


     Learn more about our Applicants Privacy Notice.



  • 9 Days Ago

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IT Support Specialist
  • City of Pacific Grove
  • Pacific, CA FULL_TIME
  • 3% hourly salary raise (cost of living adjustment) is scheduled for July 2024 and an additional 3% hourly salary raise (cost of living adjustment) is scheduled for July 2025 in addition to an annual q...
  • 11 Days Ago

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Support Operations Specialist [FT]
  • FresnoArmy Recruiting Cntr,
  • Salinas, CA FULL_TIME
  • NO EXPERIENCE NEEDED25U – Support Operations SpecialistJob Description:Army Support Operations Specialists (MOS 25U) are delegated to work with battlefield signal support systems and terminal devices....
  • 12 Days Ago

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Sales & Client Support Specialist
  • Fireclay Tile, Inc.
  • Aromas, CA FULL_TIME
  • Sales & Client Support Specialist We are here to revolutionize the tile industry. By implementing an innovative online platform paired with unmatched product and customer service, we've made it easier...
  • 13 Days Ago

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Support Operations Specialist
  • FresnoArmy Recruiting Cntr,
  • Marina, CA FULL_TIME
  • NO EXPERIENCE NEEDED25U – Support Operations SpecialistJob Description:Army Support Operations Specialists (MOS 25U) are delegated to work with battlefield signal support systems and terminal devices....
  • 13 Days Ago

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Support Operations Specialist
  • FresnoArmy RecruitingCenter,
  • Salinas, CA FULL_TIME
  • NO EXPERIENCE NEEDED25U – Support Operations SpecialistJob Description:Army Support Operations Specialists (MOS 25U) are delegated to work with battlefield signal support systems and terminal devices....
  • Just Posted

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0 Web Customer Support Specialist jobs found in Monterey, CA area

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Monterey, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/19/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Monterey, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/19/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Zip
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/19/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Seaside, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/19/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Monterey, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/17/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Seaside, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/17/2024 12:00:00 AM

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FT Customer Support Specialist (Work From Home)>
  • Roadie Inc.
  • Monterey, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% covered health insurance premiums / 401k match /...
  • 3/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/17/2024 12:00:00 AM

Founded on June 3, 1770, Monterey (Spanish: Monterrey) was the capital of Alta California under both Spain and Mexico until 1850. Monterey hosted California's first theater, public building, public library, publicly funded school, printing press, and newspaper. Monterey was the only port of entry for taxable goods in California. In 1846, the U.S. flag was raised over the Customs House, and California became part of the United States after the Mexican–American War. The city is located in Monterey County in the U.S. state of California, on the southern edge of Monterey Bay on California's Cent...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$58,040 to $81,590
Monterey, California area prices
were up 2.5% from a year ago

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