Web Customer Support Specialist jobs in New York
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
Customer Success / Client Services
- Web Scribble
-
Troy, NY
FULL_TIME
- Company DescriptionWeb Scribble is the market leader in job board software for associations. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing professionals who want to contribute to our growth.Job DescriptionThe Customer Success team is responsible for creating deep and meaning relationships with their customers, identifying their business needs and coming up with solutions that meet their challenges. This is a critical role at Web Scribble, since it influences the overall customer experience and is responsible for retaining and expanding existing clients.Key Responsibilities:Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Web Scribble platformDiscover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the productIdentify customer challenges and proactively suggest better solutions and strategies.Onboard and assist new customers with multiple stakeholdersSimultaneously manage multiple customers who are at different points on the account lifecycleIdentify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepe proficiencyEngage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideasYou Will Be Measured On:Onboarding timeNet revenue retentionCustomer satisfaction scoresAccount expansionBenefits:Opportunity to be a part of a fast growing technology company with award winning solutionsClearly laid out and communicated progression and promotion planCompetitive salary medical/dental/vision benefits401(k)Tons of drinks and snacks in the officeOur fancy espresso machine that makes everything from lattes to cappuccinos to irish coffees at the click of a buttonQualificationsBachelor's degree required2 years experience in customer service, client services, consultative sales, account management, or related fieldExcellent interpersonal skills coupled with effective communication skillsSelf-confident, self-directed, forward thinking, detailed-orientedExperience with salesforce.com CRM system a plusAdditional InformationAll your information will be kept confidential according to EEO guidelines.
- 1 Month Ago
Gym/Spa Services Specialist
- The Customer Center Management
-
White Plains, NY
PART_TIME
- Gym/Spa Services SpecialistThis is a great opportunity to work with an amazing Health and Wellness team at a unique full-service facility in White Plains, NY. This role is an administrative and hands-...
- 1 Month Ago
Customer Service Specialist I
- ABI Document Support Services, Inc.
-
Bethpage, NY
FULL_TIME
- Customer Service Specialist I Requisition ID 2024-10285 # of Openings 1 Category General and Administration Location US-NY-Bethpage Overview Eyes bloodshot from browsing the same job ads? We'll make i...
- 12 Days Ago
Customer Relations Representative/Web Program Specialist
- NYC Bar Association
-
New York, NY
FULL_TIME
- Position: Customer Relations Representative/Web Program SpecialistDepartment: Customer Relations and ProgramsReports to: Director, Customer RelationsFSLA Status: Non-ExemptThe New York City Bar Associ...
- 14 Days Ago
Specialist Solutions Architect, GenAI
- Amazon Web Services, Inc.
-
New York, NY
FULL_TIME
- 5 years of design, implementation, or consulting in applications and infrastructures experience 3 years of specific technology domain areas (e.g. software development, cloud computing, systems enginee...
- 12 Days Ago
Web Specialist
- University at Albany
-
Albany, NY
FULL_TIME
- Location: Albany, NY Category: Promotional Posted On: Wed Aug 30 2023 Job Description: The University at Albany's Office of Communications and Marketing (OCM) is seeking a web specialist to be part of...
- 23 Days Ago
Web Customer Support Specialist jobs at Popular Companies
Client Relations Representative
- Mid Atlantic Marketing
-
Fredericksburg, VA
- Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
- 4/19/2024 12:00:00 AM
Client Relations Representative
- NSD NEWCO
-
Boca Raton, FL
- Description Description: The Client Relations Representative position is responsible for investigating and resolving com...
- 4/19/2024 12:00:00 AM
Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM)
- Enterprise Bank & Trust
-
Olathe, KS
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/18/2024 12:00:00 AM
Client Relations Representative
- North Inc
-
Creve Coeur, MO
- Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
- 4/16/2024 12:00:00 AM
Client Relations Representative
- Resilience Inc
-
Collierville, TN
- Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
- 4/16/2024 12:00:00 AM
Client Relations Representative
- Tamirior Insights Inc
-
Apollo Beach, FL
- Job Description Job Description Here at Tamirior Insights we commit to our clients and their goals, we have a strong vis...
- 4/16/2024 12:00:00 AM
Client Relations Representative (Remote)
- N&A Enterprises and Solutions
-
Chicago, IL
- A client relations Represenative is responsible for managing and maintaining relationships with clients, ensuring their ...
- 4/16/2024 12:00:00 AM
Client Relations Representative (44858)
- Palmer Group
-
Clive, IA
- Job Description Job Description Are you looking to join a reputable company and use your excellent relationship-building...
- 4/16/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$55,897 to $78,577
Most Popular Cities in New York for Web Customer Support Specialist Jobs
What does a Web Customer Support Specialist do?
Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020