Web Customer Support Specialist jobs in San Francisco, CA
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
Principal Customer Sales Strategy, Tech Business Development
- Amazon Web Services, Inc.
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San Francisco, CA
FULL_TIME
-
- 12 years of sales, business development, partner development, or alliances management experience.
- 12 years of experience with SIs and/or large enterprise sales and complex agreements.
- 10 years Proven track record of senior executive engagement and ability to partner with executive leaders on closing and executing large, highly technical strategic co-development and partnership engagements.
- 10 years Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations.
- 10 years experience operating businesses from 100s of millions, doing $100M deals and billions of dollars in revenue (USD.)
- 10 years experience developing complex solutions with C-suite customers and internal stakeholders.
You will lead a team to deliver results on an innovative sales strategy by owning the sales motion to drive strategic partner buy-in to a new commercial model around IT Outsourcing. Responsibilities will include establishing C-level and field relationships with partners and with the AWS sales field, building the GTM and customer-centric offer, and executing joint GTM plans globally. You will support teams in delivering top line revenue growth through joint proposals and large-scale IT Outsourcing wins. You will create and conceptualize commercial programs, and also manage the execution through your partners. To be successful, you will possess or demonstrate the ability to build EVP and C-Suite relationships across players within the enterprise.
This candidate will possess both a business/sales/delivery background with a leading global consulting or systems integrator and a deep understanding of Enterprise Transformation that enables them to develop and execute forward thinking initiatives, which drive incremental adoption of AWS services. You will have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build strong industry relationships. You will lead a pre-sales team in partnership with your Solution Architect counterpart.
Position can sit anywhere there is an AWS office, such as in New York City, NY; Arlington, VA; Chicago, IL; San Francisco, CA; Palo Alto, CA; Santa Clara, CA; Seattle, WA; Austin, TX; Dallas, TX; Houston, TX; Atlanta, GA; Boston, MA; Minneapolis, MN; and other locations.
Position may require the ability to travel 25% to 40% of the time, as needed
Key job responsibilities- Sell and deliver global multi-tower customer transformations to Fortune 1000 customers.
- Build and rapidly expand the AWS global relationship engaging with, and selling through, some of the top (SIs) in the world.
- Drive revenue growth and cloud adoption to exceed program revenue and pipeline targets.
- Execute go-to-market models through partners that cover areas such as migrations, procurement, workforce transformation and asset dispensation.
- Interface with internal leadership and external customers at the executive CxO level.
- Closely collaborate with executive stakeholders across the organization, including Field Sales, Business Development, Product, Finance, Marketing, Training, Operations and Legal.
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Inclusive and Diverse Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are open to hiring candidates to work out of one of the following locations:
Atlanta, GA, USA | Austin, TX, USA | Boston, MA, USA | Chicago, IL, USA | Dallas, TX, USA | Houston, TX, USA | San Francisco, CA, USA | Seattle, WA, USA | Washington, DC, USA
- An evangelist of the cloud era with deep experience in an industry or technology domain
- An Influencer who has strong presentation skills and the ability to articulate complex concepts to cross functional audiences.
- Experience building business cases for multi-million dollar investments at the CEO level
- Familiarity with selling/managing large multi-million dollar partner programs, ideally to the Public Cloud
- Familiarity negotiating deals across varying cultural normal in a truly global business
- Understanding of digital transformation drivers and the technology ecosystem that supports them
- Excellent written and verbal communication skills
- Masters’ Degree in technical or relevant business field
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,800/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. - 2 Months Ago
Customer Support Specialist
- Twist Bioscience
-
South San Francisco, CA
FULL_TIME
- Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer h...
- 1 Day Ago
Customer Support Specialist
- Truework
-
San Francisco, CA
FULL_TIME
- As a Customer Support Specialist at Truework, you will play a key role in helping us deliver our product to our customers daily. Our operations team sits between our customers and back-end platform, p...
- 11 Days Ago
Customer Support Specialist
- Megaport
-
Brisbane, CA
FULL_TIME
- About MegaportMegaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amaz...
- 1 Month Ago
Technical Customer Support Specialist
- Orbis
-
San Francisco, CA
FULL_TIME
- Location: San Francisco Bay Area Salary: $90,000/yr Permanent Technical Customer Support Specialist $90,000 Base Additional Benefits Robot Manufacturer (Food & Beverage Industry) San Francisco, Califo...
- 11 Days Ago
Technical Customer Support Specialist
- Orbis Internal Positions
-
San Francisco, CA
FULL_TIME
- Location: San Francisco Bay Area Salary: $90,000/yr Permanent Technical Customer Support Specialist $90,000 Base Additional Benefits Robot Manufacturer (Food & Beverage Industry) San Francisco, Califo...
- 11 Days Ago
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0 Web Customer Support Specialist jobs found in San Francisco, CA area
Customer Support Specialist
- Demo160: Core Template TEMC
-
Daly City, CA
- Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using ou...
- 5/4/2024 12:00:00 AM
Senior Client Services Associate
- Freestone Capital Management
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San Francisco, CA
- Freestone is building the wealth services firm of the future. With a 25-year history of consistent growth and success, w...
- 5/3/2024 12:00:00 AM
Client Service Associate
- Morgan Stanley
-
Napa, CA
- POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through...
- 5/2/2024 12:00:00 AM
Customer Support Specialist
- Unit21, Inc.
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San Francisco, CA
- At Unit21, we strive to protect businesses against adversaries engaging in money laundering, fraud, and other sophistica...
- 5/2/2024 12:00:00 AM
Client Services Associate
- Evolve Talent Partners
-
Redwood City, CA
- Client Service Associate Wealth Management Firm Redwood City, California Established wealth management firm is seeking a...
- 4/30/2024 12:00:00 AM
Customer Support Specialist
- Klaviyo Inc.
-
San Francisco, CA
- **Customer Support Specialist** at Klaviyo San Francisco, CA *At Klaviyo, we value the unique backgrounds, experiences a...
- 4/30/2024 12:00:00 AM
Senior Client Service Associate
- CIBC
-
San Francisco, CA
- Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedi...
- 4/30/2024 12:00:00 AM
Remote Customer Support Specialist
- PicnicHealth, Inc.
-
San Francisco, CA
- **Remote Customer Support Specialist** at PicnicHealth San Francisco, Remote **About The Role** At PicnicHealth, we help...
- 4/30/2024 12:00:00 AM
About San Francisco, California
San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$65,717 to $92,379
San Francisco, California area prices
were up 4.5% from a year ago
were up 4.5% from a year ago
What does a Web Customer Support Specialist do?
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February 08, 2020