Web Customer Support Specialist jobs in San Jose, CA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Web Customer Support Specialist jobs

A
Storage Specialist Solution Architect
  • Amazon Web Services, Inc.
  • Santa Clara, CA FULL_TIME
    • 8 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
    • 3 years of design, implementation, or consulting in applications and infrastructures experience
    • 10 years of IT development or implementation/consulting in the software or Internet industries experience
    Are you passionate about helping customers build storage and cloud solutions? Come join us!
    At Amazon, we've been investing deeply in building the right solutions that allow you to derive the most value from your storage infrastructure. AWS is looking for a solutions architect for our Storage team, who will be the Subject Matter Expert (SME) helping customers to design complex solutions. As part of the team, you will work closely with customers in one or more industry verticals (Financial Services, Media and Entertainment, Manufacturing, Technology, Health Care and Life Sciences, Retail, etc.) to enable large-scale use cases and drive the adoption of advanced AWS services. You will interact with other Solution Architects in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward. You must have deep technical experience working with storage technologies and related services. You will be familiar with the intricacies of storage strategy and implementation and will leverage this knowledge to help AWS customers in their selection process.

    Job location - Seattle or the SF Bay Area. Travel up to 25%.

    Key job responsibilities
    • Work with customers to deeply understand their business and technical needs.
    • Design best in class storage infrastructure solutions for all stages of customer and product lifecycles.
    • Partner with SAs, Sales, Business Development and Service teams to accelerate customer adoption and revenue attainment .
    • Thought Leadership - Evangelize and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
    • Act as a technical liaison between customers and the AWS teams to provide customer driven product improvement feedback.
    • Develop and support an AWS internal community of related subject matter experts.
    We are open to hiring candidates to work out of one of the following locations:

    Santa Clara, CA, USA

    • 5 years of infrastructure architecture, database architecture and networking experience
    • Technical Communication Skills; able to bridge the gap between business outcomes and technical requirements.
    • Familiarity with AI/ML and how Storage technology is leveraged for modern data solutions.
    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $122,900/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
  • 11 Days Ago
Apply this Job
A
Customer Support Specialist - PT
  • At Home
  • San Jose, CA PART_TIME
  • $16.00-20.80/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 19 Days Ago
Apply this Job
A
Customer Support Specialist - FT
  • At Home
  • San Jose, CA FULL_TIME
  • $18.00-23.40/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 19 Days Ago
Apply this Job
U
Customer Support Specialist
  • Ultimate
  • San Jose, CA OTHER
  • Job Description We are seeking a Customer Support Specialist with a medical device client in North San Jose. This position is 100% onsite. This can be a temp-to-hire role. Hours are Monday - Friday 8:...
  • 10 Days Ago
Apply this Job
H
Customer Support Specialist
  • Health Gorilla
  • Palo Alto, CA FULL_TIME
  • Health Gorilla is looking for an amazing Customer Support Specialist. You'll be on the frontline interacting directly with customers through email and phone to resolve their issues and ensure they hav...
  • 19 Days Ago
Apply this Job
H
Customer Support Content Specialist
  • HH Global
  • Mountain View, CA FULL_TIME
  • Purpose of the Job We are looking for an experienced project manager to update and maintain customer support content and email communications. You will be at the forefront of identifying and driving i...
  • 10 Days Ago
Apply this Job
View All Web Customer Support Specialist Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
Filter Jobs By Location
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Web Customer Support Specialist jobs found in San Jose, CA area

T
Customer Support Specialist
  • Thurrockopportunities
  • Stanford, CA
  • Jobs **Customer Support Specialist** Radancy Fobbing, Stanford-Le-Hope by **IT Jobs** Category **Description** Radancy t...
  • 4/23/2024 12:00:00 AM
Apply this job
A
Customer Support Specialist Bilingual
  • ACN Opportunity, LLC.
  • Concord, CA
  • Customer Support Specialist Bilingual in Remote Worker at ACN Jobs **Location:** Remote Worker **Job Description** If yo...
  • 4/22/2024 12:00:00 AM
Apply this job
M
PWM Registered Client Service Associate
  • Morgan Stanley
  • Menlo Park, CA
  • POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/22/2024 12:00:00 AM
Apply this job
A
Senior Client Services Associate
  • Accretive Wealth Management
  • San Ramon, CA
  • Job Description Job Description Job description Accretive Wealth Management is a fast-growing company and among the top ...
  • 4/21/2024 12:00:00 AM
Apply this job
E
Client Services Associate
  • Evolve Talent Partners
  • Redwood City, CA
  • Client Service Associate Wealth Management Firm Redwood City, California Established wealth management firm is seeking a...
  • 4/20/2024 12:00:00 AM
Apply this job
E
Customer Support Specialist (Remote)
  • Epic Creations Inc.
  • Redwood City, CA
  • **Customer Support Specialist (Remote)** at Epic Remote Designed for unlimited discovery and unmatched safety, Epic is t...
  • 4/20/2024 12:00:00 AM
Apply this job
M
PWM Registered Client Service Associate
  • Morgan Stanley
  • Menlo Park, CA
  • POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/20/2024 12:00:00 AM
Apply this job
M
Registered Client Service Associate
  • Morgan Stanley
  • Pleasanton, CA
  • POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/19/2024 12:00:00 AM
Apply this job
View All Web Customer Support Specialist Jobs

About San Jose, California

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$65,807 to $92,509
San Jose, California area prices
were up 2.9% from a year ago
View detail

What does a Web Customer Support Specialist do?

Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020