Web Customer Support Specialist jobs in Trenton, NJ

Customer Support Specialist

Technical/IT Customer Service

Employment Type:

Permanent Full-time

Why should you apply?

• Growth Opportunities
• Excellent work environment with growth opportunities
• Great Benefits
• Financial Growth

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

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Qualifications:

• Previous experience in customer service, sales, or other related fields
• Good knowledge of MS Office and databases
• Technical/IT Customer Service
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person