Web Customer Support Specialist jobs in Virginia Beach, VA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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IT Specialist/Web Design
  • T-Solutions, Inc.
  • Wallops Island, VA OTHER
  • Overview

    Overview:

    T-Solutions is the company people want to work for and work with when seeking global services and innovative solutions. We employ highly qualified and uniquely skilled professionals who are committed to providing services with integrity. We are the preferred partner to deliver excellence and to enrich our clients, employees and communities.

     

    Who We Are

    T-Solutions is a woman-owned, veteran-owned business headquartered in Chesapeake, Virginia that creates exceptional, responsive solutions to complex challenges for our global clients in the field of government contracting.  We are an innovative, agile provider of specialized, technical solutions and an exceptional cache of capabilities that enable mission-critical operations and decision making. We provide the expertise and guidance needed to help customers succeed in today’s era of defense, security, maintenance engineering, logistics, and business transformation. Our core competencies are aligned with the current needs of our customers; and those competencies anticipate and facilitate work with our customer to address their future needs. We are continually striving to adapt emerging and proven technologies to further enhance the abilities of our customers and partners.

     

    Essential Duties and Responsibilities

    • Lead small software development projects using agile methods to develop applications within the IIS/AWS framework, as well as developing in the SharePoint environment.
    • Plan and coordinate execution of software development activities to include requirements elicitation, development of schedules, documenting designs, coding, debugging, testing, and facilitating user acceptance.
    • Establish standard operating procedures for software development activities.
    • AWS Cloud Administration: will manage the AWS environment (EC2, S3, Amazon CLI, CloudWatch, etc.) as well as act as a server admin as needed to support the servers, verify STIG settings, IIS, and SQL database.
    • Optimize existing web applications and ensure applications comply with Department of Defense.
    • Application Development: Support application and system development which includes C# .Net, SharePoint, Angular, Node.js, JavaScript, CSS, Power Apps, Power Automate, Power BI, etc. as well as supporting legacy applications in ASP.Net.

     

    Education, Knowledge, Experience, Skills and Abilities Required

    • Bachelor’s degree, preferably in Web Design, Computer Science, or a related discipline.
    • Two years' relevant experience such as web, Intranet, and MS SharePoint design, demonstrated experience in secure web design, MS SharePoint administration and workflow, HTML, VB Script, XML, JavaScript, XHMTL, MS SQL, C , C#.
    • Prior experience with Linux is desired.
    • Four additional years of experience in those development areas (web design, SharePoint, etc.) may substitute for bachelor’s degree.
    • A Master of Science or Arts in Web Design, Computer Science, or a related discipline will substitute for two years of the relevant experience requirement noted above.

     

    Certificates, Licenses, Registration

    • DoD 8570.01-M IAT Level II certification, such as Security CE.

     

    Qualifications

    • Active DoD Secret security clearance highly desired however candidates who are eligible to obtain and maintain a DoD Secret security clearance will be considered. If the selected candidate does not hold an active clearance, he/she will receive a contingent offer. A start date will be established once an interim Secret clearance is granted.
    • Must be a U.S. citizen.
    • Must possess a valid Driver’s License.
    • Must have reliable transportation to and from various work locations.

     

    Physical Requirements 

    • Ability to frequently traverse stairs.
    • Sitting for long periods of time, standing, walking, crouching, and kneeling.
    • Reaching, handling, using equipment, keyboards, and mobile devices.
    • Lifting boxes (files and supplies) up to 20 lbs.

     

     

    T-Solutions is proud to be an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   

     

    T-Solutions is proud to be a Veteran-Friendly Employer. T-Solutions does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran.   This includes spouses and other family members.  

     

  • 1 Month Ago

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Support Specialist
  • JTH Tax LLC
  • Virginia, VA FULL_TIME
  • Position Title: Operations Support SpecialistDepartment: Field OperationsStatus: FT HourlyReports to: Regional Director of Field OperationsFLSA Status: non-exemptWhy Liberty Tax?Since 1997, we've exce...
  • 1 Month Ago

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Customer Service/Support Staff
  • United Medical Inc.
  • Virginia, VA FULL_TIME
  • Job Description Job Description Salary : 18.00 to 22.00 About the role The Customer Service / Support Staff is responsible for assisting with the administration of all incoming referrals, orders for d...
  • 21 Days Ago

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Customer Support Representative
  • REI Virginia Beach
  • Virginia, VA FULL_TIME
  • Royal Executives is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure ...
  • 21 Days Ago

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Customer Support Technician
  • Apex Systems
  • Virginia, VA FULL_TIME
  • Job DetailsJob#: 2023758 Job Description: Customer Support Technician Apex Systems has an immediate need for a Customer Support Technician!! This will be a 6 Month Long Term Contract supporting one of...
  • 4 Days Ago

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Customer Sales Support Representative
  • REI Virginia Beach
  • Virginia, VA FULL_TIME
  • Royal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution...
  • 4 Days Ago

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0 Web Customer Support Specialist jobs found in Virginia Beach, VA area

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Virginia Beach, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Hampton, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 4/25/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Newport News, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 4/25/2024 12:00:00 AM

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Hampton, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

H
Customer Service Operations Liaison (Internal Employees Only)
  • Hampton Roads Transit
  • Norfolk, VA
  • ** Hampton Roads Transit** ** Customer Service Operations Liaison (Internal Employees Only)** Norfolk, VA 23504 **HRT Em...
  • 4/22/2024 12:00:00 AM

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IT Customer Service Support Specialist
  • DT Professional Services
  • Norfolk, VA
  • Job Summary: DT Professional Services is seeking an IT Customer Support Specialist to provide installation, configuratio...
  • 4/22/2024 12:00:00 AM

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Valet Parking Attendant - Virginia Beach, VA
  • Parking Management Company
  • Virginia Beach, VA
  • Job Details Job Location Virginia Beach VA - Virginia Beach, VA Position Type Full Time / Part Time Education Level None...
  • 4/22/2024 12:00:00 AM

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Medical Equipment Customer Service Representative
  • Rotech Healthcare Inc.
  • Virginia Beach, VA
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 4/22/2024 12:00:00 AM

Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach). According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries. The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$50,129 to $70,469
Virginia Beach, Virginia area prices
were up 1.2% from a year ago

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