Web Product Management Director jobs in Olympia, WA

Web Product Management Director manages the lifecycle of new technology products or feature enhancements. Researches and develops the roadmap for new products or feature enhancements and plans and oversees the product lifecycle. Being a Web Product Management Director gathers insights from customers and the marketplace to understand needs, new technologies, and trends in the market. Guides the conceptualization, requirements gathering, specification creation, release, and implementation processes. Additionally, Web Product Management Director ensures that product delivery schedules and tasks related to all aspects of product development are coordinated with stakeholders to successfully release new products on time and within budget. Requires a bachelor's degree. Typically reports to a director. The Web Product Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Web Product Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Web Product Operations Manager/Product Owner
  • Washington State Department of Labor & Industries
  • Tumwater, WA FULL_TIME
  • Our Mission: Keep Washington Safe and Working!
    Our Values:
    Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

    This is a great opportunity to lead a dynamic, highly respected team with a diverse skill set and a proven track record of collaborating on creative solutions to make things better for our customers. Use your leadership skills to ensure the success of a wide array of web products, including websites, web applications, the intranet, mobile experiences, digital outreach, and more as L&I’s Web Product Operations Manager/Product Owner.

    This is a key position with our agency. With over 70% of the agency's total communications occurring online, this position makes decisions and supports work that provides widespread information and benefits to businesses, injured workers, stakeholders, and the general public. The branding, design, development, and maintenance of web products that are intuitive, up-to-date, and easy to use are crucial for customer interactions and transactions. 

    Duties (Some of what you’ll do):

    Management:
    • Supervise and manage daily operations for 11 Web Services staff, including one supervisory position that manages two journey-level staff. In addition, provide guidance to one matrixed position, working with diverse skill sets: user experience design, user interface, and application development, agency content management (including one bilingual position), content analysis, and usability management.
    • Manage user-centered design consultant and user interface developer contracts.
    • Outline and prioritize work plans in two-week sprints, prioritize work backlog and monitor requirements gathering, attend product demos, and provide feedback to staff at the end of each work sprint. 
    • Serve as a member of the Web and Communications Services division management team, brief assistant director and team members on key initiatives and issues, coordinate efforts, and work closely with division managers to solve complex agency communication challenges.

    Day-to-day web operations:
    • Triage day-to-day requests for changes to the L&I website, online applications, and the intranet.
    • Work with stakeholders and programs across the agency to inform decision-making and set work priorities based on need. Make assignments for staff to meet deadlines.
    • Manage budgets; follow processes to procure required hardware and software; develop long-range plans for web products and program staffing; initiate required studies and data gathering to measure customer satisfaction; serve as a member of the Web Governance Committee and provide guidance and expertise to that group. 
    • Facilitate communications between Web staff and programs for the purpose of requirements gathering; work with staff to translate requirements into actionable items using the agile methodology; use data and customer feedback to understand internal and external customer needs; and track measures that will define ongoing improvements to L&I’s Web products.

    E-Government/Digital Solutions strategy:
    • Meet with division and program staff across the agency and other external stakeholders to understand their needs for online services. Advise on proposed approaches and plan for the required efforts.
    • Assist and support the UI development team and solutions architect in strategy efforts, such as developing agency-wide user-interface standards with a reusable code base, recommending design and development process improvements, and establishing governance models and other processes that support L&I’s direction for online services. 
    • Gather, analyze, and manage ongoing trends including online adoption of new services, websites (internal and external), customer satisfaction, and unmet customer needs. Collaborate with appropriate teams to use data to inform new initiatives, change requests, and communication strategies.
     
    Note: For a full position description, please email Haleigh Missildine at miso235@lni.wa.gov.

    Qualifications:
    Required:
    • 6 years of E-Government experience, including at least 4 years of direct web-based product and project management experience with full project life cycle planning and resourcing for multiple teams in a fast-paced, environment.
    • 6 years of Web experience with knowledge of: 
      • User-Centered Design (including user experience design/development, and usability testing knowledge), 
      • Data gathering and analysis, 
      • Content management, plain talk/writing for the web, 
      • Best practices for digital solutions including websites and applications, and 
      • Basic understanding of software development life cycle, project and change management methodologies and tools, and technical development documentation.
      • Web product accessibility as defined by state and local standards and guidelines.
    • Proven track record of delivering multiple complex Web development projects, leading cross-functional, matrixed teams.
    • At least four years of demonstrated management skills and ability to lead cross-discipline teams in delivering projects
    • Ability to organize and prioritize tasks to ensure timely completion and implementation of assigned projects.
    • Solid decision-making and problem-solving skills; ability to execute a number of parallel tasks.
    • Excellent verbal and written communication and presentation skills.
    • High level of business and technical savvy; strong organizational and analytical skills
     
    Desired: 
    • Possesses the ability to identify system problems and recommend corrective actions; strong team building skills, political astuteness; and the ability to coordinate and conduct large and small group meetings.
    • Proficient in Excel, Word, Outlook, PowerPoint and other common office applications. Solid knowledge of HTML, CSS, javascript/jQuery and other current web technologies.
    • Understanding of agile methodology and the process of releasing continuous incremental product improvements.
    • Knowledge and use of content management systems, analytical tools and processes.
     
    Special Requirements:
    • Experience with product and/or project management.
    • Ability to manage multiple projects simultaneously.
    • Skilled at working in diverse teams.
    • Work effectively in a fast-paced, ambiguous environment.
    • Quickly adapt to changing business, technical, and user requirements.
    • Ability to sit for long periods of time.
    • Work in a highly political environment.
    • Travel to locations throughout the state to visit with customers and consultants/vendors.
    • Able to effectively resolve disagreements and identify common ground for workable solutions.

    Details:
    • Candidates for this position may make, keep, handle, store, copy, file, image, draft, or otherwise process forms, documents, correspondence or other information containing personal identifying information of or for vulnerable individuals, or may enter, visit, inspect or be present in a residence, place of business or workplace of or for vulnerable individuals.  
    • Candidates for this position cannot have a history of a criminal conviction for crimes involving money, currency, credit or credit granting, debt or debt reduction, identify theft or fraud or a related subject, or for crimes of domestic or workplace violence, or moral turpitude.

    Supplemental Information (Things You Need To Know):
    To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

    State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee career. Click on the “Benefits” tab to learn more.

    At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

    Per Governor Inslee’s Directive 22-13.1, state employees must be fully vaccinated effectively by November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified by Human Resources prior to your first day of employment. Please contact Haleigh Missildine (she/her/hers) at miso235@lni.wa.gov if you need information on medical or religious accommodation. For this position, telework is dependent upon business needs and supervisor approval. The assigned duty station for this position is Tumwater, Washington.

    For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

    Application process:
    We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

    Please include the following documents with your application:
    • A cover letter describing specific qualifications.
    • A current resume detailing applicable experience and education.
    • A list of at least three professional references with current telephone numbers.

    Please do not attach or place any information about your vaccination status, including listing the governor’s mandate as a reason for leaving employment, within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

    Other information:
    • A job offer is contingent upon the completion of a background check that includes a criminal record review.
    • For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
    • Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
    • The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
    • Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
    • Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored remotely via Zoom or Microsoft Teams.

    Did You Know?
    Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all Evergreen State has to offer.

    In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

    Veterans Preference:
    Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

    Diversity, Equity, and Inclusion Employer:
    L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    We believe in the importance of recognizing the value each of us contributes to the success of the agency's mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

    The State of Washington is an equal-opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

    You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

    For more information:
    If you have any questions regarding this job posting, program, or the agency, please contact Haleigh Missildine (she/her/hers) at miso235@lni.wa.gov.
  • 23 Days Ago

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Director Laboratory
  • Clinical Management Consultants
  • Montesano, WA FULL_TIME
  • A hospital system is seeking its next Director of Laboratory to spearhead innovative strategies and ensure the highest standards of diagnostic excellence. Join this dynamic team and lead the way in ad...
  • 1 Month Ago

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Hospital Laboratory Assistant Director
  • Clinical Management Consultants
  • Hammond, OR FULL_TIME
  • An exciting Laboratory Manager opening just became available in northwestern Oregon. The Lab Manager will join an award winning hospital that was voted the most wired by the College of Health Informat...
  • 6 Days Ago

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Hospital Revenue Cycle Director
  • Clinical Management Consultants
  • Elma, WA FULL_TIME
  • An exciting new opportunity has just become available at an award winning critical access hospital situated in the western part of Washington for a Hospital Revenue Cycle Director. Come join this dedi...
  • 12 Days Ago

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Hospital Lab Director
  • Clinical Management Consultants
  • Montesano, WA FULL_TIME
  • A reputable community hospital in Washington State is actively interviewing for a Lab Director to join their team. About the Hospital: The Lab Director will be privileged to join a reputable and estee...
  • 1 Month Ago

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Affordable Assistant Community Director
  • FPI Management, Inc.
  • Olympia, WA FULL_TIME
  • Company DescriptionMultifamily Property ManagementJob DescriptionThe Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and ...
  • 1 Month Ago

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0 Web Product Management Director jobs found in Olympia, WA area

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Night Stocker - Tumwater, WA - 1503
  • Albertsons
  • Olympia, WA
  • Job Description Job Title: Night Crew Supervisor Reports to: Grocery Manager Salaried or Hourly: Hourly Job Code: 001115...
  • 4/26/2024 12:00:00 AM

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Partner Marketing Director - USA
  • Indigo Slate
  • Olympia, WA
  • You know great marketing is all about storytelling. Audience attention is earned, not freely given - whether youre talki...
  • 4/24/2024 12:00:00 AM

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Area Business Director, Denver
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, Denver Olympia , Washington Apply Now Travel: Ability to travel up to 75% of the ti...
  • 4/24/2024 12:00:00 AM

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Area Business Director, San Francisco
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, San Francisco Olympia , Washington Apply Now Travel: Ability to travel up to 75% of...
  • 4/24/2024 12:00:00 AM

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Area Business Director, Houston-Louisiana
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, Houston-Louisiana Olympia , Washington Apply Now Travel: Ability to travel up to 75...
  • 4/24/2024 12:00:00 AM

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Area Business Director, West Texas
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, West Texas Olympia , Washington Apply Now Travel: Ability to travel up to 75% of th...
  • 4/24/2024 12:00:00 AM

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Associate Director of Operations
  • View Moreicons
  • Olympia, WA
  • Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain e...
  • 4/23/2024 12:00:00 AM

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Director, IT Infrastructure Services
  • Novolex
  • Olympia, WA
  • Director, IT Infrastructure Services Apply Now Why Choose Us? Novolex is a leader in packaging innovation, choice and su...
  • 4/23/2024 12:00:00 AM

Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856. Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Product Management Director jobs
$186,227 to $236,275
Olympia, Washington area prices
were up 2.9% from a year ago

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