Director of FPC/Fredonia Family Care/ Specialty Clinics
Crittenden Community Hospital has an immediate opening for Full-time Director of Family Practice Clinic/Fredonia Family Care/Specialty Clinics.
JOB SUMMARY:
The Director of FPC/Fredonia Family Care/Specialty Clinics oversees the business operations of the Family Practice Clinic and Crittenden Community Hospital Specialty Clinic services as directed by Chief Executive Office. Responsible for the administrative and financial concerns of these in accordance with policies and procedures of the corporation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Interview, hiring and training office staff and terminate staff members as needed in coordination with CEO and HR.
2. Supervision, including salary review and proposed salary adjustments and coordinate employee performance evaluations in coordination with CEO and HR.
3. Maintain and update accurate employee files in coordination with HR.
4. Maintain records of vacations, sick leave, etc.
5. Responsible for delegation of work and staffing hours.
6. Organize regular office meetings and set agendas.
7. Determine and change personnel assignments and job descriptions as needed.
8. Assure that staff is trained and operates in compliance with all government and other regulatory agencies.
9. Arrange for coverage for employees out sick or on vacation.
10. Handle employee complaints.
11. Handle employee discipline.
12. Handle patient complaints.
13. Write & maintain personnel policy and procedures.
14. Provide employees with the necessary support & tools to perform their jobs well.
15. Ensures adherence to all laws and regulations regarding OSHA, CLIA, HIPAA, and state and federal Personnel Laws
16. Ensures that patients records are accurate and complete, and that patient confidentiality is strictly maintained.
17. Oversees the cleaning and maintenance of the facility.
18. Oversees the selection and maintenance of equipment.
19. Supervise the selection and ordering of supplies.
20. Approve all Expenditures.
21. Assist employees with Benefits Administration.
22. Coordinate planning/implementation of the compliance program.
23. Ensure that practice meets or exceeds all standards set by federal and state governments.
24. Coordinates the maintenance of the clinics.
25. Keep track of OIG, HIPAA, & OSHA compliance issues.
26. Establish controls/measurements for an effective compliance program. Respond appropriately if a violation is uncovered; internally and externally.
27. Oversees the financial aspects of the business, such as billing and accounting.
28. Contract with outside services as needed.
29. Maintain computers, network and systems.
30. Review all end of month quarterly and year end financial and tax reports.
31. Provide the Practice accountant with all requested financial information.
32. Coordinate office renovations & purchasing of new equipment.
33. Attends department head meetings.
34. Prepares work schedules and ensures adequate coverage is provided.
35. Reviews and approves Pay Clock.
36. Conducts intra-departmental meetings on a regular basis.
37. Maintains equipment.
38. Orders necessary supplies for the department.
39. Develops and updates department procedure manual.
40. Acts in accordance to Family Practice Clinic’s policy and procedure.
41. Supervises & distributes daily posting of insurance and self pay monies.
42. Organizes Network updates in binders.
43. Responsible for completing Patient complaint forms.
44. Responsible for determining when computer problems warrant calling technical person.
45. Serves as contact person for Intergy and all computer support.
46. Attends scheduled Insurance topic meetings and seminars.
47. Training new employees regarding the Business department as needed.
49. Compute and work billing, insurance, and error reports.
50. Works with receptionists, cashier, coder, collections person, and insurance billers to assist with problems, answer questions as needed and communicate any changes in clinic policy.
51. Cross-trained to provide coverage for Business office staff with the exception of coding and posting charges.
ADDITIONAL RESPONSIBILITIES:
Performs other duties as assigned.
QUALIFICATION:
Education:High School Graduate.
Experience:Must have at least 5 years of experience in Health Care Administration.
Excellent communication, organizational, & management skills.
Ability to handle multiple priorities.
Supervisory skills.
Basic Medical knowledge.
Medical Office Business Administration experience preferred.
PHYSICAL DEMANDS:
Requires walking about & sitting for prolong periods of time.
We are an Equal Employment Opportunity employer.
Additional Information
Position Type : Full Time
Shift : Day