ETSU Physicians is an affiliate of ETSU Health and East Tennessee State University's Quillen College of Medicine. ETSU Physicians was founded in 1978 and consists of 14 primary and specialty clinics. We employ approximately 275 people in clinical, administration and support environments.
We offer a competitive compensation package with salary based on education and experience. This comprehensive benefit package includes: health, dental, vision, disability and life insurance. Benefits also include 18 days paid time off, 10.5 paid holidays annually, a paid retirement plan with an employer matching program and more.
SUMMARY: The Director of Information Systems works under the direction of the Chief Innovation Officer and is responsible for overseeing the daily management of the electronic medical record, IT technology and assigned staff. The Director of Information Systems works with the Chief Innovation Officer to oversee the technology infrastructure and strategy within ESTU Health.
*ESSENTIAL DUTIES AND RESPONSIBILITIES* include the following. Other duties may be assigned.
- **Key Leadership Duties**: The IT director will oversee and manage a team of IT professionals, including but not limited to network engineers, EMR analysts, and IT specialists. This entails assigning tasks, setting objectives, and ensuring the efficient operation of the IS department. Additionally, the IS director will be responsible for staff development, including conducting performance evaluations, identifying training needs, and fostering a culture of continuous learning and professional growth within the team. This involves providing mentorship, guidance, and opportunities for skill enhancement to ensure that the IT staff remains proficient in current technologies and methodologies.
- **Technology Trends Analysis**: Stay abreast of emerging technologies and industry trends relevant to the organization's operations and goals. This could involve researching advancements in hardware, software, networking, cybersecurity, and data management.
- **Vendor and Product Evaluation**: Conduct research to evaluate potential vendors, products, and services that align with the organization's technology needs. This might involve comparing features, pricing, reviews, and conducting vendor assessments.
- **Regulatory Compliance **: Keep up to date with relevant laws, regulations, and industry standards related to data privacy, security, and technology usage. Research compliance requirements and ensure that the organization's systems and processes adhere to these standards.
- **Risk Assessment and Mitigation**: Research potential cybersecurity threats, vulnerabilities, and risks to the organization's information systems. Develop strategies for mitigating risks and enhancing the organization's cybersecurity posture.
- **Business Intelligence and Analytics**: Research and analyze data management strategies, business intelligence tools, and analytics platforms to support data-driven decision-making within the organization.
- **Project Management **: Act as a Project Manager overseeing all aspects of the project lifecycle, including planning, execution, monitoring, and closing. Ensure effective communication among team members, stakeholders, and clients. Implement project management methodologies to streamline processes and meet project objectives within budget and timeline constraints. Utilize risk management strategies to identify and mitigate potential issues. Facilitate collaboration and problem-solving to drive project success.
- **IT Project Feasibility Studies**: Conduct feasibility studies for proposed IT projects, assessing factors such as technical requirements, resource allocation, timeline, and potential return on investment (ROI).
- **Collaboration and Communication Tools**: Research collaboration tools, communication platforms, and project management software to improve team productivity and facilitate remote work, if applicable.
- **Emerging Technologies Exploration**: Explore emerging technologies such as artificial intelligence (AI), machine learning, blockchain, and Internet of Things (IoT) to assess their potential impact on the organization and identify opportunities for innovation
EDUCATION AND/OR EXPERIENCE: An MBA, MHA or MIS is preferred. Bachelor’s degree and Ten (10) years of progressive IT experience required. Preferred knowledge in information technology. Experience managing staff, resources, and priorities in an Information System environment. Possess strong leadership qualities and communication skills. Project management experience handling multiple stakeholders and deadlines.
Please apply online at etsuhealth.org/employment
EOE / AA/M/F/Disability/Vet
ETSU Physicians participates in E-verify
Job Type: Full-time
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
Experience:
- Full Time Clinical Laboratory: 5 years (Preferred)
License/Certification:
- current Medical Laboratory Supervisor (General) license (Required)
Work Location: In person