Wedding Manager - Casino manages all aspects of wedding events and oversees the operations of wedding venues, such as the wedding chapel, picture room, etc. Supervises the coordination and planning for catering and events. Provides high-level service throughout the pre-event, event, and post-event phases of weddings. Being a Wedding Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Wedding Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Wedding Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Purpose of Position:
Ensure the smooth operation of the Valet department through supervision and management of staff and constant evaluation of the parameters for the Casino Valet Services.
Job Responsibilities and Duties:
• Monitor and enforce all vehicle operation safety guidelines to include all company related health and safety regulations.
• Monitor valet traffic flow to ensure that customers receive their vehicles in a timely manner.
• Ensure quick, fair and consistent results to customer complaints.
• Maintain a liaison with the Security department in reporting valet damage claims.
• Monitor valet/customer interaction to maintain a high degree of customer service.
• Setting priorities, assigning work to personnel and setting schedules for completion of work.
• Effectively recommending the hiring, transfer, suspension or discharge of subordinate personnel.
• Establishing work standards and completing employee evaluations.
• Making spot checks at work sites to ensure compliance with proper methods, guidelines and
procedures.
• Training personnel in correct and safe valet operating procedures.
• Effectively recommending adjustments or other actions in employee grievances.
• Delegating authority and responsibilities to others as needed.
• Disseminating instructions to employees through bulletins and other communications.
• Formulating, recommending and administering policies and procedures.
• Assist Supervisors and coaching of personnel with department issues.
• Developing and administering an annual budget.
• Assures staff maintains excellent customer service, friendly and professional manner at all times.
• Ability to operate vehicles with standard transmissions.
• Perform other duties as required.
Education/Experience:
• Three (3) years of verifiable supervisory experience in a management position.
• Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required; must be computer literate.
• A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.
• The job duties will require operation of motor vehicles. As a requirement of employment a clean driving record that is acceptable to Table Mountain Casino Resort’s insurer is mandatory
Clear All
0 Wedding Manager - Casino jobs found in Fresno, CA area