About Us
Join our dynamic and fast-paced team at The Moore Law Group, where we are dedicated to resolving debts with unwavering commitment and professionalism. At our core, we value teamwork and collaboration, fostering an environment that encourages individual growth. We believe in investing in our employees' professional development, providing opportunities for career growth, and recognizing and rewarding exceptional performance. As a member of our team, you'll have access to ongoing training and support, ensuring you are equipped with the tools and knowledge needed for success. We understand the importance of work-life balance and the well-being of our employees, which is why we offer a comprehensive benefits package that includes sick time, vacation, health benefits, and a 401(k) program for financial security down the road. Join a workplace where integrity, excellence, and continuous improvement are the pillars of our corporate culture.
Position Summary
Supports the Data Transfer Department with the importing, exporting and quality control of data, while following regulatory requirements. Responsible for the quality control of accounts, handling of client documents, along with the downloading and uploading of client files.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:- Transfer client data, files and reports pertaining to collections law firm
- Ensure that all required documentation is obtained, accounts are boarded correctly, any special procedures are set up and all aspects of the conversion meet the servicing requirements of the client or firm
- Maintain knowledge of current practices and procedures of collections practice including client policies and procedures
- Maintain knowledge of regulatory requirements, deadlines and steps required in the collections process in order to transition data/information to and from the client without delays or missed steps in the process.
- Maintain knowledge of regulatory requirements, disclosure and reporting for CFPB, FDCPA, etc.
- Quality control of firm data loaded into the system to ensure firm and client policies are followed.
Minimum Qualifications (Knowledge, Skills, and Abilities)- 1 Year of office work experience.
- A strong interest in working with data.
- Advanced skills in Microsoft Excel and Word required.
- Demonstrated organizational and time management skills.
- Effective communication and presentation skills.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions are normal for an office environment. This position involves sitting most of the time. Specific vision abilities required by this job include close vision, depth perception and color vision in reading a computer monitor. Clear speech is needed to communicate on the telephone.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
PHYSICAL REQUIREMENTS
Sedentary work with repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as viewing a computer terminal, reading, typing, and analyzing data. Work is performed in an office environment and requires the ability to operate standard office equipment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AFFIRMATIVE ACTION/EEO STATEMENT
The Moore Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
The Moore Law Group is a drug-free workplace.
If you are interested in applying for employment with The Moore Law Group and need special assistance or an accommodation to apply for a posted position, contact our human resources department at HR@collectmoore.com or (714) 431-2012 ext. 251.