Wordprocessing Supervisor jobs in Dallas, TX

Wordprocessing Supervisor supervises the daily operations of the word processing division. Plans, assigns, and reviews word processing work to ensure timely completion. Being a Wordprocessing Supervisor is responsible for the purchase, usage, maintenance and storage of the sophisticated word processing equipment. May require an associate degree or its equivalent. Additionally, Wordprocessing Supervisor typically reports to a manager or head of a unit/department. The Wordprocessing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Wordprocessing Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 30 Days Ago

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Supervisor
  • The Piada Group
  • Mc Kinney, TX FULL_TIME
  • Overview At Piada Italian Street food we are passionate about food and hospitality. A leader in the fast casual movement, Piada combines fresh, modern Italian cuisine, in a delicious made to order for...
  • 17 Days Ago

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Supervisor
  • Finish Line - Grapevine Mills Mall
  • Grapevine, TX FULL_TIME
  • Responsibilities:- Supervise and manage a team of employees, providing guidance and support- Oversee daily operations and ensure efficient workflow- Monitor employee performance and provide feedback f...
  • 18 Days Ago

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Supervisor
  • Cowboy Chicken Wylie
  • Wylie, TX FULL_TIME
  • Supervisor $13-$16Available for Full-time hoursJob Details:Must be at least 18 years oldMust have reliable transportation1 year of experienceResponsibilities:Giving instructions or orders to subordina...
  • 20 Days Ago

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Supervisor
  • Hankey Group External
  • Dallas, TX FULL_TIME
  • Westlake Financial Services is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams, our diversified business m...
  • 20 Days Ago

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Supervisor
  • AMC Theatres
  • Forney, TX FULL_TIME
  • Job Summary Free movies, free popcorn, flex schedules and more! Assist management in the coordination of operations to achieve AMC’s goals. Model and communicate expectations to all associates in a pr...
  • 1 Day Ago

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0 Wordprocessing Supervisor jobs found in Dallas, TX area

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Document Administration Specialist III (On-site)
  • Newrez LLC
  • Coppell, TX
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What ...
  • 4/25/2024 12:00:00 AM

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Remote Executive Assistant
  • Zirtual
  • Dallas, TX
  • Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their ...
  • 4/25/2024 12:00:00 AM

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Front Desk Agent
  • InnVentures IVI LP
  • Grand Prairie, TX
  • **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are look...
  • 4/24/2024 12:00:00 AM

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Front Desk Associate
  • Onelife Fitness
  • Carrollton, TX
  • ** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT11892 Showing 1 location **J...
  • 4/23/2024 12:00:00 AM

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Administrative Assistant (North Dallas)
  • On-Target Supplies & Logistics, Ltd
  • Carrollton, TX
  • Founded in 1982, On-Target Supplies & Logistics, Ltd., is a regional supply chain logistics management firm with global ...
  • 4/23/2024 12:00:00 AM

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Front Office Supervisor
  • Htel Swexan
  • Dallas, TX
  • Company Overview Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete exp...
  • 4/22/2024 12:00:00 AM

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Coordination Center Officer
  • Transportation Security Administration
  • Dallas, TX
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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Clerical Worker
  • Contact Government Services, LLC
  • Dallas, TX
  • Clerical Worker Employment Type: Full-Time, Entry Department: Administrative CGS is seeking a dedicated clerical worker ...
  • 4/22/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Wordprocessing Supervisor jobs
$77,729 to $108,030
Dallas, Texas area prices
were up 2.2% from a year ago