Work/Life Program Manager designs and implements wellness and work-life programs and policies to build a positive and appealing company culture that will enhance employee engagement, facilitate recruiting, and support productivity improvements. Partners with insurers, healthcare providers, and vendors to introduce wellbeing awareness with on-site health events, classes, assessments/screenings, and information resources. Being a Work/Life Program Manager develops and implements work-life programs to provide employees with flexible work arrangements, financial planning, family/child care resources, transportation, memberships, discounts, and educational opportunities. Collects and analyzes information about employment trends and employee workplace needs by conducting surveys or feedback sessions. Additionally, Work/Life Program Manager may manage on-site fitness facilities. Typically requires a bachelor's degree or equivalent. Typically reports to a senior management. The Work/Life Program Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Work/Life Program Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
ESSENTIAL JOB FUNCTIONS
SUPERVISORY SKILLS
PERSONAL SKILLS
1. Recognize, identify and quantify real or true problems.
2. Develop and implement action plans to rectify known problems.
3. Effectively evaluate action plan outcomes and make adjustments to such plans as needed.
4. Understand, utilize and maintain Agency systems and operations.
5. Generate and develop new ideas to improve existing systems and operations.
6. Seek suggestions and new ideas from individuals and teams, and be able to provide feedback and/or develop such ideas when presented.
7. Present new ideas, programs and systems in a positive manner and build commitment towards successful implementation.
8. Acknowledge, listen and respond to individual concerns.
9. Establish trust and build rapport by communicating in a non-threatening manner.
10. Orally communicate to all levels of staff or groups in a clear, confident, concise and organized manner without being intimidating or superior.
MANAGMENT SKILLS
1. Knowledgeable of Agency Policy and Procedures and all relevant Municipal, State and Federal licensing regulations.
2. Ensures that assigned employees comply with all relevant Agency Policies and Municipal, State and Federal licensing regulations.
3. Appropriately delegates authority and responsibility.
4. Monitors and tracks assignments given to staff for completion, accuracy and timeliness.
5. Develops staffing schedules and assignments and ensures that they meet the needs of the Agency from a regulatory, administrative and budget perspective.
6. Ensures that all staff assigned to the program are trained and competent per Agency Policies and Procedures.
7. Conducts regularly scheduled staff meetings.
8. Establishes expectations for staff in terms of performance that ensures consumers receive the highest quality of services.
9. Provides on-going feedback to employees assigned regarding the quality of their work, compliance with Agency Policies and personal development needs.
10. Establishes an environment within the program where employees assigned are motivated, engaged, and provide on-going communication to the Supervisor regarding ways to improve services provided to clients.
11. Takes total responsibility for the operation of the program or service from an administrative, management and budgetary perspective.
12. Implements Agency Policy on progressive discipline in a fair and consistent basis.
FACILITATION AND TRAINING
1. Develop individual and organizational talents, skills and competencies through coaching, feedback and reinforcement.
2. Empower individuals and teams by developing a sense of job and project ownership through communication of clear expectations, providing adequate resources, delegating responsibility and coaching while allowing the individuals and teams the opportunity to expand their scope of responsibility within clearly defined limits.
3. Provide meeting leadership, management and facilitation.
4. Conduct negotiations by establishing a position of openness and trust, keeping disagreements issue oriented, presenting opposing positions in an organized manner, and working to achieve true collaboration wherever possible.
5. Encourage teamwork and collaboration by responding positively to requests for information, suggestions and assistance, sharing the credit for good ideas and disagreeing tactfully when necessary.
LEADERSHIP AND VISION (MANAGEMENT TEAM)
1. Establish and communicate a clear vision of a desired future.
2. Identify and communicate a clear set of organizational values that will influence day-to-day decisions.
3. Effectively evaluate the plan developed to obtain vision outcomes and make adjustments to such plans as needed.
4. Encourage continued enthusiastic emotional commitment to support the vision and make the world of those individuals who desire the vision a little brighter.
JOB REQUIREMENTS
1. Must possess a valid CT Driver’s License and a good driving record.
2. Must be able to obtain, or have, CPR, First Aid and Medication Certification within the regulations and time frames set by CRI.
EDUCATIONAL/PROFESSIONAL REQUIREMENTS
Must have a Bachelor’s degree and two years experience or an Associate’s degree and three years experience, or five years experience in the Human services field with an emphasis on supervisory experience.
Clear All
0 Work/Life Program Manager jobs found in Bridgeport, CT area