Work/Life Program Manager designs and implements wellness and work-life programs and policies to build a positive and appealing company culture that will enhance employee engagement, facilitate recruiting, and support productivity improvements. Partners with insurers, healthcare providers, and vendors to introduce wellbeing awareness with on-site health events, classes, assessments/screenings, and information resources. Being a Work/Life Program Manager develops and implements work-life programs to provide employees with flexible work arrangements, financial planning, family/child care resources, transportation, memberships, discounts, and educational opportunities. Collects and analyzes information about employment trends and employee workplace needs by conducting surveys or feedback sessions. Additionally, Work/Life Program Manager may manage on-site fitness facilities. Typically requires a bachelor's degree or equivalent. Typically reports to a senior management. The Work/Life Program Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Work/Life Program Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and manage calendars
- Maintain office filing systems and organize documents
- Assist with event planning and coordination
- Provide excellent customer service to patients or clients
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as photocopying, scanning, and faxing
Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical terminology for medical receptionist positions
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and handling multiple phone lines
- Excellent calendar management skills to schedule appointments effectively
- Familiarity with dental office procedures for dental receptionist positions
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested by the employer.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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