Work/Life Program Manager jobs in Norfolk, VA

Harbor Point Behavioral Health Center offers intensive residential treatment services within a secure setting. Our programs are designed to meet the needs of youth ages 7- 17 who are experiencing emotional, psychiatric and educational difficulties. In addition to our general psychiatric programs, we also offer specialty programs for youth with more serious challenges. Harbor Point and its programs are fully accredited by The Joint Commission and the Virginia Association of Independent Specialized Educational Facilities. We are licensed by The Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Education. We are a TRICARE-approved and certified facility.

Harbor Point Behavioral Health Center is seeking a Residential Director to join our team. The position does require therapist to work hours in the evening and on weekends.

Position Scope:

• Provides assistance and support to the management of the milieu and unit/ units assigned as well as leadership, administrative direction and supervision of staff.
• Ensures consistent use of the residential care process in providing quality care and acts as a resource to all direct care staff.
• Assists in training residential care staff.
• Implements programming and provides ongoing training and supervision to create and maintain a safe and therapeutic milieu.
• Maintains patient safety.
• Collaborates with other department personnel in establishing and complying with resident care standards, policies, procedures and protocols.
• Monitors utilization of resources to provide cost effective care.
• Provides primary channels of communication for physicians, therapists, caseworkers, CEO, DON, facility managers and administrators.
• Serves as a role model for residents to observe and learn socially effective values, attitudes and behaviors and demonstrates Service Excellence.

Essential Functions:

1. Provides direct leadership of programs
2. Collaborative practice and professional growth
3. Assists in providing structure and maintaining a therapeutic environment
4. Maintain therapeutic milieu and environment
5. Selects and supervises unit/program staff

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications:

Must possess demonstrated leadership ability, the ability to communicate effectively with diverse groups and individuals, strong oral and written communication skills. Ability to maintain confidentiality of resident information. Must possess knowledge of therapeutic relationships as it relates to children and adolescents, therapeutic processes, child/adolescent growth and development, limit setting and behavior management, crisis management of aggressive behaviors. Demonstrates knowledge of risk factors for violence and determining potential for violent acting out and ability to assess suicidal/homicidal ideations. On call requirements required. An individual must be able to perform each essential function of the job satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

Education /Experience:

Must possess either a baccalaureate degree in social work or psychology and two years of professional experience working with children one year of which must have been in a residential facility for children; a high school diploma or a General Education Development Certificate (G.E.D.) and a minimum of five years working with children with at least two years in a residential facility for children; or a combination of education and experience working with children as approved by the department. Must have a minimum of one year of supervisory experience in a residential facility.

Licensure/Certification:

Handle with Care, CPR and First Aid

Physical Requirements:

Must be able to verbally de-escalate and physically restrain when necessary. Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions.

Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound. Perform repetitive motions with wrists, hands and fingers.

Must be able to set and maintain therapeutic distance with clients; maintain therapeutic boundaries during treatment and following discharge.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.