Workers' Compensation Manager is responsible for developing, maintaining, and managing a company's workers' compensation program. Implements all matters of the program, including claim investigations, settlements, and litigation. Being a Workers' Compensation Manager establishes standards and procedures for all matters relating to workers' compensation. Responsible for finding an insurance provider that meets organizational goals of employee coverage and cost effectiveness. Additionally, Workers' Compensation Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Workers' Compensation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Workers' Compensation Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Type
Full-time
Summary:
Reports directly to the Vice President of Claims. Under the general direction of the Vice President of Claims, is responsible for managing a claims department comprised of claims supervisors, claims specialists, claims assistants, and possibly other personnel involved directly in the claims function. Has overall responsibility and accountability for the work product of the claims department to include the quantity of work processed as well as the quality. The nature of the work involves coaching and counseling of the claims supervisors as well as other department staff when required, monitoring department work product to assure compliance with Labor Code provisions as well as company rules and regulations, conducting performance evaluations, and instituting corrective action when appropriate. It also includes monitoring, controlling, and planning.
Essential Duties and Responsibilities:
Supervisory Responsibilities:
Manages 3 to 7 subordinate supervisors who supervise a total of 7 to 10 employees in the Claims Department. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one non-supervisory employee. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Eight or more years of progressive technical claim experience, demonstrating a high degree of judgment and discretion, is capable of providing adequate guidance on complex claim cases and can negotiate settlements effectively.
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