Workforce Analyst jobs in Boca Raton, FL
Workforce Analyst analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates. Utilizes hiring, sourcing, attrition, and productivity metrics to provide actionable insights about the current and future states of a workforce. Being a Workforce Analyst applies predictive models and methods to develop short and long-term forecasts. Produces reports and visualizations that provide easy to understand information required for decision making. Additionally, Workforce Analyst typically requires a bachelor's degree or equivalent. Typically reports to a manager. The Workforce Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Workforce Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Workforce Analyst jobs
- UNITERS N.A.
-
Beach, FL
FULL_TIME
-
The Workforce Management Analyst will lead the workforce department and set up the systems and structure to support Real Time Analysis, reporting, routing skills, queues, IVR set up.
The role will also be a pivotal driver in the architecture of the workforce management system.
Essential Functions
● Creates reports and dashboards on historical data and forecasting results from applicable systems.
● Analyzes data and recommends talent management solutions for implementation.
● Monitors real time performance across all business units.
● Analyzes and develops weekly recommendations for scheduling to meet operation commitments.
Required Skills & Education
● Strong understanding of Erlang C.
● Expert level experience with workforce management software.
● Solid understanding of workforce management as relates to day to day business operations.
● Excellent verbal and written communication skills required.
● High School Diploma or GED.
● Minimum 6 months of workforce analyst experience in a contact center environment.
What You'll Love About Working Here
Friendly Team Environment
Comprehensive benefits package including Medical, Dental, Vision, Life & Disability Insurance, and 401k
Generous PTO Policy including 2 weeks of PTO accrual in first year
Tuition Reimbursement
Learn more about us at www.uniters.com
- 6 Days Ago
- LexisNexis Risk Solutions Inc. Company
-
Boca Raton, FL
FULL_TIME
- About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses ...
- 20 Days Ago
- Buyers Edge Platform, LLC
-
Worth, FL
FULL_TIME
- Who are we? Buyers Edge Platform is one of the fastest-growing companies in the exciting Foodservice Technology industry. Buyers Edge Platform is made up of more than a dozen companies who work togeth...
- 21 Days Ago
- Fuse Workforce
-
Delray Beach, FL
FULL_TIME
- Fuse Workforce is a fast-growing nationwide provider of Human Capital Management (HCM) solutions that enable medium and large employers to streamline and improve their Human Capital operations and bec...
- 12 Days Ago
- HealthTrust Workforce Solutions
-
Loxahatchee, FL
FULL_TIME
- Entrust Your Career to HealthTrust! At HealthTrust, we believe that healthcare is not defined by the four walls in which it is practiced. It’s defined by its people. We pride ourselves on crafting opp...
- 10 Days Ago
- HealthTrust Workforce Solutions HCA
-
Beach, FL
FULL_TIME
- HealthTrust Workforce Solutions HCA is seeking a travel CT Technologist for a travel job in West Palm Beach, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health P...
- 1 Month Ago
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0 Workforce Analyst jobs found in Boca Raton, FL area
- Tbc Corporation
-
Palm Beach Gardens, FL
- Company Overview With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a le...
- 4/18/2024 12:00:00 AM
- The GEO Group
-
Boca Raton, FL
- Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family ...
- 4/17/2024 12:00:00 AM
- Boston Proper
-
Boca Raton, FL
- BOSTON PROPER We hold our people, our customers, and our brand in the highest regard. Our people drive our businesses, s...
- 4/17/2024 12:00:00 AM
- Kolter Solutions
-
Fort Lauderdale, FL
- Kolter Solutions is seeking a Senior Network Engineer Location: Remote Job Description: This client-facing role offers a...
- 4/17/2024 12:00:00 AM
- TBC Corporation
-
Palm Beach Gardens, FL
- Company Overview With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a le...
- 4/16/2024 12:00:00 AM
- Ooma
-
Boca Raton, FL
- Senior Payroll Analyst About the Role: We are looking for an experienced Senior Payroll Analyst to join our team. The id...
- 4/14/2024 12:00:00 AM
- Travelpro Products Inc
-
Boca Raton, FL
- This is a Paid Part-Time Summer Internship Position What Were Looking For Travelpro is seeking a dynamic and motivated s...
- 4/14/2024 12:00:00 AM
- Kolter Solutions
-
Fort Lauderdale, FL
- Kolter Solutions is seeking a Pre-Sales Solutions Architect to join a rapidly growing technology firm that just had a re...
- 4/14/2024 12:00:00 AM
About Boca Raton, Florida
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