Workforce Analyst analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates. Utilizes hiring, sourcing, attrition, and productivity metrics to provide actionable insights about the current and future states of a workforce. Being a Workforce Analyst applies predictive models and methods to develop short and long-term forecasts. Produces reports and visualizations that provide easy to understand information required for decision making. Additionally, Workforce Analyst typically requires a bachelor's degree or equivalent. Typically reports to a manager. The Workforce Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Workforce Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
This role is responsible for enhancing operational efficiency and increasing productivity and overall performance within Patient Solutions and other parts of the company via historical reporting, live queue monitoring, workforce management solutions and understanding overall workload for an associate, team, department and/or organization. Within this role, the Workforce Operations Analyst serves customers by identifying, analyzing, and developing enhancements in real time visibility, reporting, productivity, efficiency, internal team relationships and customer service. The Workforce Operations Analyst regularly provides valuable insights and support to the department supervisors, managers, and director to effectively maintain program operations and goals.
Clear All
0 Workforce Analyst jobs found in Kansas City, KS area