Workforce Analyst jobs in Norfolk, VA

ZENETEX specializes in management and technology support services for a variety of Federal agencies and commercial organizations nationwide. Our company is experiencing tremendous growth across all of our practice areas! In support of future work, we are reviewing resumes for the position of Navy ERP Workforce Management Module Support Analyst . This is a contingent position. Candidates meeting the minimum requirements will be contacted by a member of our recruiting team.

The NAVSEA Navy ERP Business Office (NEBO) is responsible for providing business and technical support to NAVSEA users of the Navy Enterprise Resource Planning (ERP) system. The candidate fulfilling this position will support the Military Sealift Command (MSC) as a part of their efforts to migrate to and stabilize use of the Navy ERP System. This individual provides Navy ERP (SAP) technical support for Navy workforce management processes, Navy ERP end-users, and business process owners to analyze and troubleshoot Navy ERP system issues. The analyst provides sustainment and end-user support as well as technical guidance for WFM modules and the associated business processes.

Primary Responsibilities include:

Support Navy ERP workforce management business processes
• Analyze, resolve, and track end-user issues and problems as they relate to Time, Training Management/Administration, Personnel Administration, Reorganizations and Organization Management business processes
• Develop recommendations and alternatives to potential solutions
• Perform interface monitoring and reconcile errors received
• Analyze Navy ERP Data and recommend remediation as needed
• Assess business process recurring errors and determine root causes
• Assist in gathering and compiling inputs for proposed system and business process changes
• Test system enhancements and defect patches
• Develop, manage, and deliver Navy ERP training for all WFM modules as well as over the shoulder support to end users

Required Skills:

• Navy ERP WFM Module Experience
• Corrective Maintenance Logistics System (CMLS)
• Defense Medical Logistics Standard Support (DMLSS) Experience
• Contracts
• P-Card
• Experience utilizing Microsoft Office products
• Strong organization skills
• Ability to work effectively in a team environment
• Excellent communication and inter-personal skills

Desired Skills:

• Familiarity with Navy Business Operations
• Experience working in a SharePoint environment
• Familiarity with the National Help Desk Service Manager (NHDSM) Tool

EDUCATION AND OTHER REQUIREMENTS:

• At least ten (10) years of professional experience with Navy Enterprise Resource Planning (ERP) OR
• Bachelor's Degree and at least seven (7) years of relevant experience

• This position will require U.S. citizenship and an active DoD Secret clearance.

ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law.