Workforce Analyst jobs in Sarasota, FL

Description

Do you have a passion for changing lives in the community? Do you value a positive culture that promotes work/life balance while making a significant impact? CareerSource Suncoast serves thousands of employers and job seekers each year in the Sarasota/Manatee county area. Join our team if you want to create your next success story!

Compensation:

$40,000 minimum to start (Depends on Experience)

Benefits Offered:

We offer great benefits, including:

4 weeks PTO in 1st year- you can start using it after 90 days!

• Plus 12 paid holidays

Free Benefits:

• Medical plan with HSA: we contribute $1,500 annually to your HSA account to cover out of pocket expenses!) other low-cost plans available.
• Dental plan
• Life Insurance/Long-term Disability
• Professional development opportunities

401k plan-CSS contributes 7.5% of your salary to your account bi-weekly upon eligibility!

Other benefits available through payroll deduction include:

• Dependent medical-CareerSource Suncoast contributes 25% towards dependent premiums
• Vision
• Dependent dental
• Additional life insurance/AD&D
• Dependent life
• Short term disability
• Supplemental insurance plans (Cancer, Accident, Hospital) that pay you directly for a covered event
• Legal Shield/LifeLock/pet insurance

Employment Type:

Full-Time- Mon-Fri 8am-5pm, Hybrid work schedule, work from home 2-3 days a week.

POSITION DESCRIPTION:

CAREER COACH

Reporting To: Workforce Development Manager Status: FT/Non-exempt

This role supports job seeker clients in Sarasota/Manatee with career readiness solutions such as scholarships for training, career planning including resume and job search assistance, networking and workshop events, public assistance, referrals to community resources and much more! Serve all types of clients to help them achieve their personal and financial career goals. Develop, motivate, and enhance working relationships in the local area to provide excellent client service. Empathizing, interacting, communicating with and responding to client needs and requests are essential for this position.

Major Duties and Responsibilities:

Primary Duties

• Collaborate with job seekers on the following programs:
• WIOA- Scholarships for attending school (training) such as LPN/Nursing, Information Technology, Manufacturing, CDL and much more.
• Special Grant Projects- Opioid Grant, National Emergency Grant etc. 
• WIOA Youth- Scholarships for young adults for school, Paid Work experience.
• RESEA- Reemployment Assistance
• Welfare Transition and SNAP
• TAA- Trade Adjustment Act
• Wagner Peyser- Assisting clients with career readiness such as resume development, interview preparation, job search etc. 
• Support clients in making informed decisions about their career development
• Confer with Senior Career Coaches, Talent Consultant, and Managers to develop innovative methods for assisting clients with reaching their career goals
• Attend regular coaching team huddles to prepare for daily events and activities
• Regularly monitor, review, and discuss performance reports with colleagues and Senior Career Coaches

Frontline Client Service:

• Assess client needs at front desk, then provide direct instruction and information, appropriate points of contact, and additional resources in person and via telephone. Requires basic knowledge of all CareerSource Suncoast programs and related community service providers.
• Assist clients in accessing and navigating job search websites, online tutorials and assessments, training and social service websites, and email providers.
• Critique, proofread, edit, and format client resumes.
• Assist clients in completion of Florida Skills Assessment- comprehensive online career assessment and interpretation & application of results
• Refer clients to Suncoast Career Network meetings
• Refer clients to Tobacco Free Florida cessation assistance program resources
• Document provided services and case notes in in appropriate CRM system(s)
• Ensure priority of service to all identified US military veterans; conduct initial assessments for veterans with specific significant barriers to employment.

 Other Duties

• Coordinate services including development, implementation, and tracking clients' Career Plans, ITA's (Individualized Training Accounts), budgets, assessments, and progress  
• Develop client budgets and track expenditures/expenses
• Assist clients with developing a financial plan and budget matrix
• Assist clients with pursuing financial aid programs, PELL grants, student loans, scholarships, and CareerSource Suncoast tuition assistance as required
• Follow up with clients to review with them their employment/training plan progress
• May facilitate various workshops and orientations to educate customers on available programs and services
• Perform other related job duties as requested

Note: The omission of specific statements does not preclude the assignment of specific duties not listed if such duties are a logical assignment to the position.

Requirements

Education and Experience – Bachelor’s Degree from an accredited university or college in Business, Human Services, Education or related field plus 2 years related work experience, or equivalent combination of education and experience. Of the 2 years related experience, a minimum of 1 year of career development experience is preferred.

• Minimum Digital Literacy – Average
• Competency in Microsoft Office (Word, Outlook, Excel).
• Must be competent with quick use of MS Word formatting features to include fonts, margins, bulleting, and troubleshooting of same.
• Must be able to maintain and update Outlook calendar on a daily basis, share calendar, and search others’
• Basic competency in social media (i.e. LinkedIn) including profile creation and regular monitoring. Support resources are available. 
• Ability to write professional emails to a variety of audiences

Additional Qualifications

• Ability to work with culturally diverse populations
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Ability to convey information effectively
• Ability to develop and maintain professional working relationships with management, co-workers,

Tools or Equipment to Be Used

1. A PC or related equipment and their designed function.
2. Various software packages, Microsoft Word (windows), Excel, and E-Mail
3. Fax machine, photocopier, calculator, telephone

Competencies Required

1. Excellent customer service skills
2. Strong oral and written communication skills
3. Ability to organize and prioritize responsibilities
4. Self-motivated and able to motivate others
5. Common sense and good judgment
6. High level of integrity, trustworthiness, and confidentiality 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Behavior: The employee should display a positive view of the vision and purpose of the organization, conduct him/herself in a professional manner; and demonstrate responsible stewardship regarding the assets of the organization. The employee must be able to maintain effective working relationships with all levels of personnel and maintain confidentiality and security of organization’s and customer’s records and information.