Workforce Analyst jobs in Scranton, PA

Great Benefits, Competitive Pay & Reasonable Hours

Come join our team of professionals at Wayne Pike Workforce Alliance!

Wayne Pike Workforce Alliance is a nonprofit organization that prides itself in taking care of clients and employees alike. Our primary goals are to strengthen workforce quality, develop career opportunities and foster a culture of lifelong learning.

The Workforce Development Specialist will work directly with job seekers, employers, educational facilities, and human resources agencies to assist with employment and training related activities in a PA CareerLink ® setting and provide quality workforce delivery services as a partner with the Pocono Counties Workforce Investment Area.

Responsibilities and Duties:

• Provide intensive individual career counseling and support to clients as needed;
• Work with clients to develop individual training plans based on the assessment of client needs;
• Collaborate on client recruitment and orientation efforts to inform potential participants of program benefits and responsibilities;
• Understand and track the labor market to inform and guide the workforce team and career center for effective outcomes for customers;
• Interact with state Labor and Industry and Welfare staff to provide seamless service to all populations: employed, unemployed, disabled, and veterans;
• Assist job seekers in the Career Resource Area with all job search activities;
• Conduct and/or assist with employment workshops;
• Interview job seekers to assess work history, interests, and education;
• Determine and verify eligibility for program services according to Workforce Innovation & Opportunity Act regulations;
• Formulate and assist with implementation of individual employment plans;
• Provide guidance, referral, case management, training, and follow-up services to eligible applicants;
• Identify and help to remove barriers to financial self-sufficiency;
• Interact with employers through job fairs, individual contact, and the internet to assist with job postings and applicant referrals;
• Meet federal and state employment and training goals established through the Workforce Innovation & Opportunity Act;
• Prepare reports and keep well-organized records using a computer;
• Outreach to schools and partner agencies;
• Engage in required professional development, credentialing, and re-credentialling
• Document all interactions within the system of record

Qualifications and Skills:

• Knowledge of career development programs, services, techniques, and performance
• Familiarization with WIOA is preferred.
• Excellent customer service skills
• Strong case management skills
• Strong organizational skills
• Strong attention to detail
• Strong procedural skills
• Strong verbal and written communication and presentation skills
• Ability to work independently, prioritize, organize, problem-solve and exercise good judgment with minimal supervision
• Able to maintain high-level of confidentiality, credibility, and professionalism
• Proficient in MS Office Suite
• Willingness to occasionally work flexible, varying hours, including evenings and weekends as needed
• Driver's License in good standing

Why Should You Apply?

• This is a Full-Time Position with great benefits and competitive pay.
• Reasonable hours for a great work-life balance.

Workforce Alliance does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Job Type: Full-time

Pay: $42,000.00 - $47,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person