eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
RC Management is seeking a fun, energetic person to join our customer service team. We are an established property management company with openings for customer service/tenant relations staff. Your main focus with us will be handling payments, answering questions for both new and prospective tenants, and signing leases. Other responsibilities include answering phones, replying to social media posts, and responding to text messages from tenants. Other general office related tasks and functions are also involved. This is a fast paced and challenging but enjoyable environment. The ideal candidate will possess the following skills:
Job Type: Full-time
Salary: $15.00 - $17.00 per hour
Schedule:
Ability to commute/relocate:
Work Location: One location
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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0 eCommerce Customer Service Representative jobs found in Champaign, IL area