eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are currently hiring for multiple positions across various departments. These positions offer a great opportunity to join our team and contribute to our company's success. We have both full-time and part-time positions available, offering competitive pay and a positive work environment.
Duties:
The specific duties for each position may vary, but some general responsibilities include:
- Assisting with day-to-day operations
- Providing excellent customer service
- Maintaining a clean and organized work area
- Following company policies and procedures
- Collaborating with team members to achieve goals
- Completing assigned tasks in a timely manner
Requirements:
To be considered for any of the positions, applicants must meet the following requirements:
- High school diploma or equivalent (some positions may require additional education or certifications)
- Strong communication skills, both verbal and written
- Ability to work well in a team environment
- Attention to detail and strong organizational skills
- Flexibility to work different shifts, including weekends and holidays (if applicable)
Please note that specific requirements may vary depending on the position applied for.
We offer competitive pay rates and benefits. If you are looking for an opportunity to grow your career and contribute to a dynamic team, we encourage you to apply.
To apply, please submit your resume and cover letter through our online application portal. Only qualified candidates will be contacted for further consideration.
Thank you for your interest in joining our team!
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per year
Expected hours: 20 – 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Commute:
Work Location: In person
Clear All
0 eCommerce Customer Service Representative jobs found in Clearwater, FL area