eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.
Wider Circle is looking for remote Outreach Specialists to join our circle and play a vital role in promoting Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another's company. The successful candidate will use their unique skills to build trust and establish rapport through genuine conversations, leading to the successful onboarding of new members. They will maintain high productivity and conversion rates, excelling in an environment with few restrictions on handle time that provides freedom to engage in quality conversations. If you are passionate about serving your community and love building relationships over the phone, then come join us in our movement to battle healthcare inequity.
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0 eCommerce Customer Service Representative jobs found in El Paso, TX area