eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
LC Industries – Job Description
Base Supply Center Sales Rep
Department: Base Supply Center
Location: Various
Reports to: Store Manager
Increase sales volume and customer base for LCI Base Supply Centers in assigned territory. Sell LCI products and services to federal customers and eligible government contractors in assigned territory.
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Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.
Intermittent, with weekly goals and monthly performance reviews.
High School Graduate, with two years relevant training.
Must be skilled in sales fundamentals, interpersonal relationships, problem solving and goal setting. Must be computer literate and have training in word processing, spreadsheets, and presentation fundamentals. Some government experience or sales history preferred.
Five years experience in sales related field. Preferably within a military or retail environment.
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0 eCommerce Customer Service Representative jobs found in Gulfport, MS area