eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This is an excellent opportunity for someone who is friendly ,outgoing and has a passion to grow in a sales position. This would be an excellent opportunity for an individual fresh out of college or someone who has the desire to get into the sales industry. This company cares about its employees as well as offering the best customer service possible to each of their clients. This role will involve servicing current clients as well as reaching out to new prospects and building a clientele.
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0 eCommerce Customer Service Representative jobs found in Hamilton, OH area