eCommerce Customer Service Representative jobs in Henrietta, NY

eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Graybar Electric Company, Inc.
  • Rochester, NY FULL_TIME
  • Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims Skills & Requirements Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred 2 year or 4 year degree preferred Pay details: starting at $20.48/hour, depending on experience Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what’s next for you. At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.
  • 17 Days Ago

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Customer Service Representative
  • Quinlans medical
  • Wayland, NY FULL_TIME
  • Are you a dynamic individual with a passion for exceptional customer service? We're seeking a dedicated professional to join our growing team as a DME Customer Service Representative in our Wayland an...
  • 19 Days Ago

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Customer Service Representative - FT
  • Avis Budget Group
  • Rochester, NY FULL_TIME
  • Description $16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a...
  • 2 Days Ago

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Customer Service Representative - PT
  • Avis Budget Group
  • Rochester, NY FULL_TIME
  • Description $16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a...
  • 2 Days Ago

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Customer Service Representative
  • Home Power Systems
  • Farmington, NY FULL_TIME
  • Home Power Systems is a Generac, Kohler, and Cummins generator dealer with locations in Buffalo, Farmington and Syracuse, NY. HPS is the leading installer of automatic home standby generators in Weste...
  • 4 Days Ago

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Customer Service Representative
  • Broadleaf Group
  • Rochester, NY CONTRACTOR
  • Acara Solutions seeks highly qualified candidates to work ON-SITE with our customers in Rochester, NY. Interested? Here's what you'd do: Provides customer service and support to internal and external ...
  • 5 Days Ago

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0 eCommerce Customer Service Representative jobs found in Henrietta, NY area

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Customer Service Representative
  • TEKsystems
  • Rochester, NY
  • One of the top healthcare providers in the area is hiring for... *Customer Service Representative* Financial Case Manage...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • CSConsulting
  • Rochester, NY
  • Customer Service Representative Entry Level Remote Position Position Overview: As a Customer Services Representative, yo...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Ring Concierge LLC
  • Rochester, NY
  • Analytics and Statistics Marketing and Retargeting **By clicking on the above buttons, I give my consent on collecting m...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Skip's Custom Flooring Inc
  • Canandaigua, NY
  • Job Description Job Description Benefits: Company parties Employee discounts Opportunity for advancement Paid time off T...
  • 4/20/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Spencerport, NY
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Brockport, NY
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Sedam Tire
  • Perry, NY
  • Job Description Job Description Position Title: Customer Service Representative Location: Perry, NY Facility Reports to:...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Established Air LLC
  • Fairport, NY
  • Job Description Job Description Here at Established Air we strive to improve the overall quality of peoples homes. We ai...
  • 4/18/2024 12:00:00 AM

Henrietta is a town in Monroe County, New York, United States and a suburb of Rochester. The population of Henrietta is 42,581, according to the 2010 U.S. Census. Henrietta is home to the Rochester Institute of Technology and to one of the largest retail shopping districts in Monroe County. The western town line of Henrietta is defined by the Genesee River. On the west side of the river are the towns of Chili and Wheatland. To the north of Henrietta is the town of Brighton, to the east are the towns of Pittsford and Mendon, New York, and to the south is the town of Rush. Henrietta is south of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative jobs
$39,303 to $51,840
Henrietta, New York area prices
were up 1.5% from a year ago

eCommerce Customer Service Representative in Providence, RI
We are seeking a Customer Service Representative (E-Commerce) to join our North Charleston, SC team.
December 14, 2019
eCommerce Customer Service Representative in Cedar Rapids, IA
Our mission is to produce high quality food and service, offered in a unique environment by a staff that is committed to one another, our customer and our community.
January 17, 2020
eCommerce Customer Service Representative in Phoenix, AZ
Job seekers can find unique, one of a kind job opportunity in our fishing and cycling divisions, including national and regional sales, marketing, retail services and distribution.
February 19, 2020