eCommerce Customer Service Representative jobs in Lansing, MI
eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative jobs
Customer Service Representative
- McLaren Rental
-
Owosso, MI
FULL_TIME
-
Company Description:
At McLaren Rent-All, we pride ourselves on being the premier destination for all your rental needs. Whether you're tackling heavy-duty construction projects, home improvements, or general maintenance tasks, we've got you covered. With an extensive selection of high-quality equipment and a dedicated team committed to excellence, we ensure you have the right tools for your project, paired with exceptional service from start to finish.
Role Description:
We're in search of a Customer Service Representative to join our team. In this role, you'll be the first point of contact for our customers, providing outstanding service both in person and over the phone. Your duties include answering phones, assisting customers with inquiries, providing quotes, troubleshooting issues, and maintaining a friendly showroom environment. This position offers a mix of customer interaction and administrative tasks, making for an engaging work environment.
Required Qualifications:- Strong customer service skills with excellent problem-solving abilities.
- Prior experience in customer-facing roles preferred.
- Ability to efficiently handle phone inquiries, provide quotes, and resolve customer issues.
- Skilled at multitasking and prioritizing tasks in a fast-paced environment.
- Comfortable performing occasional physical tasks in the showroom.
- Ideally located within a 30-minute commute of the workplace.
Responsibilities as a Customer Service Representative:- Utilize basic computer skills effectively.
- Maintain a welcoming showroom with attention to detail and organization.
- Consistently deliver exceptional customer service.
- Willingly assist in other areas as needed.
- Handle phone calls and communicate with customers courteously.
- Ensure all customers have a positive experience while in our store.
Hours:
Full-time position: Monday to Saturday, 7:45 am to 5:15 pm, with a one-hour lunch break. Store hours are from 8:00 am to 5:00 pm.
Benefits Include:- Health benefits available after 90 days.
- Vacation time accrual based on accrued hours, starting after 90 days.
- Competitive pay rate: $18 per hour.
- 15 Days Ago
Sales Representative / Customer Service
- Farmers Insurance
-
Lansing, MI
PART_TIME
- About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and customer-oriented individual to join our team...
- 17 Days Ago
Customer Service Representative
- Peninsula Insurance Services
-
Okemos, MI
FULL_TIME
- Benefits: Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Are you someone who thrives in a supportive and collaborative environm...
- 20 Days Ago
Customer Service Representative
- Sobaks Home Medical, Inc.
-
Owosso, MI
FULL_TIME
- Sobaks Home Medical, Inc. is a medical equipment business supplying and delivering quality home medical products. Responsibilites of Customer Service Representative Fit patients with an array of produ...
- 21 Days Ago
Customer Service Representative
- Best Friends Pet Care Inc
-
Lansing, MI
FULL_TIME
- Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on b...
- Just Posted
Delivery + Customer Service Representative
- Richard's Appliance
-
Charlotte, MI
PART_TIME,FULL_TIME
- Delivery Driver/Installer Duties: - Installing and removing appliances and bedding to and from customer's homes. - Restocking units in main show room and warehouse. - Answer incoming calls and respond...
- Just Posted
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0 eCommerce Customer Service Representative jobs found in Lansing, MI area
Customer Service Representative
- Walmart
-
Okemos, MI
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Miller Warehousing Services, Inc.
-
Jackson, MI
- Job Description Job Description Miller Warehousing Services, Inc. who has been serving the manufacturing markets for ove...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- National Seating & Mobility, Inc.
-
Lansing, MI
- ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002681...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Peckham, Inc.
-
Lansing, MI
- **Health Benefits.** Medical with HSA options, as well as dental, vision, and life insurance. * **Location:** 2511 N Mar...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Reliable Aftermarket Parts Inc.
-
Lansing, MI
- Customer Service Representative Description Reliable Aftermarket Parts is a worldwide leading supplier and distributor o...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- CareLinc Medical Equipment & Supply Co LLC
-
Haslett, MI
- Job Type Full-time Description Who We Are: CareLinc Medical Equipment is an industry leading supplier of medical equipme...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- SNI Companies
-
- "Customer Service Representative" 19.25 per hour plus monthly bonus SNI Companies has partnered with an Austin based Aut...
- 4/20/2024 12:00:00 AM
Customer Service Representative
- Court One Athletic Clubs
-
East Lansing, MI
- Job Description Job Description Do you have the desire to work in a fast-paced, fun environment, interacting with a dive...
- 4/20/2024 12:00:00 AM
About Lansing, Michigan
Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state.
The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative jobs
$38,664 to $50,997
Lansing, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an eCommerce Customer Service Representative do?
eCommerce Customer Service Representative in Providence, RI
We are seeking a Customer Service Representative (E-Commerce) to join our North Charleston, SC team.
December 14, 2019
eCommerce Customer Service Representative in Cedar Rapids, IA
Our mission is to produce high quality food and service, offered in a unique environment by a staff that is committed to one another, our customer and our community.
January 17, 2020
eCommerce Customer Service Representative in Phoenix, AZ
Job seekers can find unique, one of a kind job opportunity in our fishing and cycling divisions, including national and regional sales, marketing, retail services and distribution.
February 19, 2020