eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Are you looking for a fun place to work and advance in your career? Mitchell's One Hour is a growing fast paced HVAC Company looking for a full time person with Excellent Interpersonal Skills, Warm Demeanor, Pleasant Phone Voice, that have data entry and Microsoft Office knowledge. Inbound and outbound calls. Call Center Experience a plus but not required!
'
Job Duties:
Communication method(s) used:
Work environment:
Work Remotely
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
Schedule:
Work Location: In person
Clear All
0 eCommerce Customer Service Representative jobs found in Lorain, OH area