eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are looking to hire a Customer Service Representative near Middletown, CT!
CSR Schedule : Monday - Friday 8 : 00AM-5 : 00 PM
CSR Pay : $20 / hr
CSR Responsibilities :
CSR Experience Required
For immediate consideration please call 860-773-0059 or email [email protected]
Clear All
0 eCommerce Customer Service Representative jobs found in New London, CT area