eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Quick Delivery Service has been around for over 63 years. We are an old truck transportation company who needs someone to handle multiple duties such as computer input, answer phones & emails, call customers to set appointments, & respond to customer needs.
Hours 8-5 daily, Monday thru Friday
Must be computer literite.
Job Type: Full-time
Salary: $16.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Work Location: One location
RESUME IS REQUIRED
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0 eCommerce Customer Service Representative jobs found in Pensacola, FL area