eCommerce Customer Service Representative jobs in Providence, RI

eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

H
Customer Service Representative
  • Hilb Group
  • Putnam, CT FULL_TIME
  • Overview

    Grow With Us! We are currently seeking a motivated and ambitious Customer Service Representative to join our team. This is an exciting opportunity to build relationships and service our P&C customers.

     

    This position will report to our agency located in Putnam, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

     

    Responsibilities:

    • Provide exceptional customer service to clients.
    • Answer incoming calls/meet with client walk-ins as needed.
    • Manage customer inquiries and follow up as needed.
    • Process and follow up on policy changes/endorsements.
    • Work thru and monitor your daily task list.
    • Demonstrate accuracy and effectively document all correspondence in our Client Management System.
    • Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.

    Qualifications:

    • High school or bachelor's degree
    • CT Property & Casualty License preferred but will train the right person.
    • Excellent interpersonal/communication skills
    • Punctual, Reliable and Organized
    • Experience with Vertafore products is a plus.
    • Knowledge of Microsoft Office products
    • Ability to multi-task and take direction.
    • Excellent verbal and writing skills.
    • Ability to work with team members in department and agency.

    Benefits: 

    • Company Paid Life Insurance, Long-Term and Short-Term Disability.
    • Medical, Dental, Vision and FSA/HSA plans.
    • 401(k) with company match.
    • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
    • Generous PTO.
    • An awesome team of professionals!

    The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

  • 9 Days Ago

R
Customer Service Representative
  • Rhode Island Housing
  • Providence, RI FULL_TIME
  • RIHousing – Customer Service Representative Salary Range - $44,012.80-$59,926.65 RIHousing is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualifie...
  • 9 Days Ago

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Customer service representative
  • Clear
  • Cranston, RI FULL_TIME
  • Check out a day in the life at CLEAR in the video above. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. What...
  • 9 Days Ago

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Customer Service Representative
  • Kenney Manufacturing Company
  • Warwick, RI FULL_TIME
  • CUSTOMER SERVICE REPRESENTATIVE Kenney believes in our vision and values as strongly today as we did when we started our business over 100 years ago. We will continue to provide quality, fashion forwa...
  • 9 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Warwick, RI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 10 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Cranston, RI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 10 Days Ago

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0 eCommerce Customer Service Representative jobs found in Providence, RI area

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Customer Service Representative
  • RI Temps, Inc.
  • Johnston, RI
  • Job Description Job Description The Customer Service Representative I will provide exceptional service to our policyhold...
  • 3/19/2024 12:00:00 AM

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Customer Service Representative
  • Fidelity Investments
  • Providence, RI
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/19/2024 12:00:00 AM

F
Customer Service Representative
  • Fidelity Investments
  • Smithfield, RI
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/19/2024 12:00:00 AM

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Customer Service Representative
  • IMS People
  • Riverside, RI
  • Job Description Job Description Positive attitude Strong computer skills TRAINING: 2 weeks of training provided (Monday-...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative
  • Checkngo
  • Warwick, RI
  • Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** l...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Warwick, RI
  • Location: 279 Oakland Beach Ave, Warwick, Rhode Island 02889 United States of America Are you a people person? Do you lo...
  • 3/16/2024 12:00:00 AM

J
Customer Service Representative
  • Johnson Controls
  • Lincoln, RI
  • Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, o...
  • 3/15/2024 12:00:00 AM

F
Customer Service Representative
  • Fogo de Cho
  • Providence, RI
  • Fogo de Cho is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasti...
  • 3/15/2024 12:00:00 AM

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative jobs
$41,945 to $55,321
Providence, Rhode Island area prices
were up 1.6% from a year ago

eCommerce Customer Service Representative in Providence, RI
We are seeking a Customer Service Representative (E-Commerce) to join our North Charleston, SC team.
December 14, 2019
eCommerce Customer Service Representative in Cedar Rapids, IA
Our mission is to produce high quality food and service, offered in a unique environment by a staff that is committed to one another, our customer and our community.
January 17, 2020
eCommerce Customer Service Representative in Phoenix, AZ
Job seekers can find unique, one of a kind job opportunity in our fishing and cycling divisions, including national and regional sales, marketing, retail services and distribution.
February 19, 2020