eCommerce Customer Service Representative jobs in Queens Village, NY
eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative jobs
Customer Service Representative
- Gerber Payroll Services, Inc.
-
IL, IL
FULL_TIME
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2 billion in sales, over 800 locations and growing, our 10,000 team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs. Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirms car rental information and updates CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education and/or Experience Required High School Diploma or GED (General Education Diploma) Minimum: 1 year experience in a similar role such as administration assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver’s license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
- 18 Days Ago
Customer Service Representative
- Top Tier Executives
-
Jamaica, NY
FULL_TIME
- We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensur...
- 7 Days Ago
Customer Service Representative
- ACI Management Group
-
Jamaica, NY
FULL_TIME
- Since opening our doors, we have been characterized by our ability to persevere, adapt, transcend, and take risks. Our dedication to our customers, employees, and clients is unmatched and has only int...
- 12 Days Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Flushing, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Rockaway, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Jamaica, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
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0 eCommerce Customer Service Representative jobs found in Queens Village, NY area
Client Service Associate
- Mariner Wealth Advisors
-
New York, NY
- Overview: If you are looking to build your career with a firm that puts the client first, then Mariner is the right firm...
- 4/23/2024 12:00:00 AM
Client Service Associate
- Transcend Practice Management
-
Nyack, NY
- Job Description Job Description CLIENT SERVICE ASSOCIATE MUST HAVE EXPERIENCE IN THE FINANCIAL SERVICES INDUSTRY Locatio...
- 4/23/2024 12:00:00 AM
Client Services Associate
- TransPerfect
-
New York, NY
- Who We Are Do you want to work for the global leader in the language services and technology industry? Are you intereste...
- 4/22/2024 12:00:00 AM
Client Service Associate
- Advisor Business Solutions
-
New York, NY
- Our client is a successful wealth management firm seeking an experienced Client Service Associate for their firm in New ...
- 4/22/2024 12:00:00 AM
Client Services Associate
- Coda Search│Staffing
-
White Plains, NY
- Client Services Associate Westchester-based Family Wealth Management firm seeks Client Services Associate. We are a fast...
- 4/22/2024 12:00:00 AM
Client Service Associate
- Vestwell
-
New York, NY
- WHO ARE WE? There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace ...
- 4/21/2024 12:00:00 AM
Client Account Representative - Healthcare
- FAIR Health Inc
-
New York, NY
- Job Description Job Description About FAIR Health FAIR Health, Inc., a national, independent nonprofit organization, was...
- 4/20/2024 12:00:00 AM
Client Services Associate
- Coda Searchstaffing
-
White Plains, NY
- Client Services Associate Westchester-based Family Wealth Management firm seeks Client Services Associate. We are a fast...
- 4/20/2024 12:00:00 AM
About Queens Village, New York
Queens Village is a mostly residential middle class neighborhood in the eastern part of the New York City borough of Queens. The Queens Village Post Office serves the ZIP codes of 11427 (Hollis Hills and Bellaire), 11428 (central Queens Village), and 11429 (Southern Queens Village south of the LIRR Main Line). The neighborhood is part of Queens Community Board 13.
Shopping in the community is located along Braddock Avenue, Hillside Avenue, Hempstead Avenue, and Jamaica Avenue (NY 25), as well as on Springfield Boulevard. Located just east of Queens Village, in Nassau County, is the Belmont Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative jobs
$46,333 to $61,112
Queens Village, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an eCommerce Customer Service Representative do?
eCommerce Customer Service Representative in Providence, RI
We are seeking a Customer Service Representative (E-Commerce) to join our North Charleston, SC team.
December 14, 2019
eCommerce Customer Service Representative in Cedar Rapids, IA
Our mission is to produce high quality food and service, offered in a unique environment by a staff that is committed to one another, our customer and our community.
January 17, 2020
eCommerce Customer Service Representative in Phoenix, AZ
Job seekers can find unique, one of a kind job opportunity in our fishing and cycling divisions, including national and regional sales, marketing, retail services and distribution.
February 19, 2020