eCommerce Customer Service Representative jobs in Reading, PA
eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative jobs
- Service Electric Cablevision
-
Birdsboro, PA
FULL_TIME
-
We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
EEOB
- 14 Days Ago
- Service Electric Cablevision
-
Birdsboro, PA
FULL_TIME
- We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Re...
- 14 Days Ago
- Service 360 Group
-
Reading, PA
FULL_TIME
- Service 360 Group in Berks County, PA is calling all customer service rock stars with administrative experience to apply to join our team as a full-time Dispatcher - Customer Service Representative! W...
- 1 Month Ago
- Champion Personnel
-
Reading, PA
FULL_TIME
- The Customer Service Representative is responsible for managing general customer accounts through reactive and proactive telephone and email contact. To provide exceptional customer experiences to hel...
- 16 Days Ago
- Dollar Tree Family Dollar
-
Pottstown, PA
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 19 Days Ago
- Help at Home
-
Reading, PA
FULL_TIME
- Help at Home is hiring a Care Supervisor (Customer Service Representative)! Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest ...
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0 eCommerce Customer Service Representative jobs found in Reading, PA area
- Walmart
-
Reading, PA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
- Walmart
-
Hamburg, PA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Job Description Job Description Legacy Solutions, a well-established investment firm located in Kennett Square, PA, is s...
- 4/22/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Client Service Associate Legacy Solutions Legacy Solutions, a well-established investment firm located in Kennett Square...
- 4/22/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Client Service Associate – Legacy Solutions Legacy Solutions, a well-established investment firm located in Kennett Squa...
- 4/20/2024 12:00:00 AM
- Wescott Financial Advisory Group, LLC
-
Harleysville, PA
- Wescott Financial Advisory Group LLC, a Philadelphia-based Independent Registered Investment Advisor ("RIA"), is excited...
- 4/20/2024 12:00:00 AM
- Wescott Financial Advisory Group Llc
-
Harleysville, PA
- Wescott Financial Advisory Group LLC, a Philadelphia-based Independent Registered Investment Advisor ('RIA'), is excited...
- 4/20/2024 12:00:00 AM
- Service Electric Cablevision
-
Birdsboro, PA
- Job Description Job Description We are seeking- On-site 2nd shift Customer Service Representative Sundays plus a weekday...
- 4/20/2024 12:00:00 AM
About Reading, Pennsylvania
were up 1.5% from a year ago