eCommerce Customer Service Representative jobs in Richland, WA

eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • VCA
  • Richland, WA FULL_TIME
  • Client Service Representative

    We are seeking an experienced Client Service Representative to join our team.
    At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
    We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Great employee discounts on pet care, hourly rate $16.00-18.00

    Why We Need You
    As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
    • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
    • Scheduling and confirming appointments.
    • Placing outbound calls for follow-ups and reaching out to prospective clients.
    • Presenting and explaining fees, including processing payments.
    • Recommending, selecting, and obtaining products and services, including prescriptions.
    • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
    • Managing medical records, charts, reports and correspondence.
    • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.


    If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

    Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

    The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

    We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

  • 1 Day Ago

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Customer Service Representative
  • VCA Animal Hospitals
  • Richland, WA FULL_TIME
  • VCA Animal Medical Center in Richland, WA is seeking a Client Service Representative to join our team!At VCA Animal Medical Center, we take our mission statement – your pet’s health is our top priorit...
  • 7 Days Ago

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Customer Service Representative
  • Circle K
  • Richland, WA FULL_TIME
  • Store 2706043: 1915 Columbia Center Blvd, Richland, Washington 99352Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Re...
  • 8 Days Ago

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Customer Service Representative
  • Circle K
  • Connell, WA FULL_TIME
  • Store 2706040: 660 S Columbia Ave, Connell, Washington 99326Availability - Shift/Days Part time Evening Shift - Weekdays (ranging from 2pm to 11pm) Customer Service RepresentativeWe want you to join o...
  • 9 Days Ago

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Customer Service Representative - Afternoon/Evenings
  • Circle K
  • West Richland, WA FULL_TIME
  • Store 2706624: 1501 Bombing Range, West Richland, Washington 99353Availability - Shift/Days Part time Day Shift - Weekdays (ranging from 6am to 5pm) Customer Service RepresentativeWe want you to join ...
  • 5 Days Ago

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Lead Customer Service Representative - Full Time, Bonused!
  • Circle K
  • Richland, WA FULL_TIME
  • Store 2706044: 2601 Queensgate Blvd, Richland, Washington 99352Availability - Shift/Days Full time Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer ...
  • 21 Days Ago

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0 eCommerce Customer Service Representative jobs found in Richland, WA area

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Customer Service Representative
  • Walmart
  • West Richland, WA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Richland, WA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Lead Customer Service Representative
  • careermount.com
  • Richland, WA
  • Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 **Lead Customer Service Representative** We want you ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Hermiston, OR
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Hermiston, OR
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/19/2024 12:00:00 AM

S
FT Call Center Representative - Work From Home>
  • Stout
  • Richland, WA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • careermount.com
  • Pasco, WA
  • Store 2706050: 2305 W Argent Rd, Pasco, Washington 99301 **Customer Service Representative** We want you to join our tea...
  • 4/17/2024 12:00:00 AM

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Taco Bell - Restaurant Staff - Urgently Hiring
  • Taco Bell
  • Hermiston, OR
  • Taco Bell - Hermiston is looking for a full time or part time Restaurant Staff team member to join our team in Hermiston...
  • 4/16/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative jobs
$42,099 to $55,528
Richland, Washington area prices
were up 2.9% from a year ago

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