eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Our insurance office is growing rapidly, and we are looking for the perfect addition to our team. We are focused on delivering the highest level of customer service, recognizing that our clients are the source of our success. As our Customer Service Representative, you will play an integral role in ensuring the continued success of our organization through providing an exceptional customer experience.
No prior experience necessary – will train the right person
Responsibilities
Requirements
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Work Location: In person
Clear All
0 eCommerce Customer Service Representative jobs found in Santa Maria, CA area