eCommerce Customer Service Representative responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative typically reports to a supervisor or manager. The eCommerce Customer Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a eCommerce Customer Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city. The name of this fragrance collection is Bond No. 9 (which is also the address of its headquarters boutique at 9 Bond Street, in NoHo). The city it celebrates is none other than, could be no other than, New York. The Bond No. 9 collection of women's, men's, and unisex eaux de parfum has a dual mission: To restore artistry to perfumery, and to mark every New
York neighborhood with a scent of its own.
Ecommerce Customer Service, Coordinator
Job Responsibilities
Skills and Experience
BOND STREET NEW YORK, NY 10012 TEL (212)228-0842 FAX (212)228-2847
Job Types: Full-time, Contract
Pay: $75,000.00 per year
Benefits:
Shift:
Weekly day range:
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Work Location: In person
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