eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Starting at $12.00 per hour
As a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may include but are not limited to:
Basic skill requirements for this position include the willingness and ability to:
The success of Pak-A-Sak Convenience Stores is driven by customer service and clean, well-stocked stores. Customer Service Representatives should have an eye for detail, a personable approach towards customer needs and a strong work ethic.
0 eCommerce Customer Service Representative Sr. jobs found in Altus, OK area