eCommerce Customer Service Representative Sr. jobs in Anaheim, CA

eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Sr Sales Representative-Service contracts
  • honeywell
  • La Palma, CA FULL_TIME
  • If you are a self-motivated, determined, and energetic sales professional, Honeywell currently has an excellent opportunity for you to showcase your skills in a key role as a Service Sales Consultant in the Service Sales Team.

    Honeywell Building Solutions is a part of Honeywell Building Technologies (HBT), a global business that creates products, software and technologies found in more than 10 million buildings worldwide. 

    Buildings affect people every moment of every day, and at Honeywell Building Technologies (HBT), we’re transforming the way every building operates, because better buildings make our lives better. Over 20,000 HBT global employees support buildings of every type, and our diverse technologies and brands enable us to create holistic solutions, improving virtually every aspect of your building’s environment and experience.   We believe buildings should be safe, secure, comfortable, productive and sustainable, and our mission is to “win the right customers and serve them forever”. https://buildingsolutions.honeywell.com.    
     
    The Service Sales Business Consultant will be responsible for Driving sales through understanding of the target customer’s business, drivers and organization, and an understanding of the value that HBS brings to them.  You will develop and maintain a robust funnel of opportunities to provide Honeywell services to align with customer’s business needs and outcomes.  Primary focus will be to sell NEW recurring revenue service solutions that help maintain, optimize, and improve building performance to new potential Honeywell service customers.

     

    The salary  range for this position is ($100300-$150700).  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
     
    KEY RESPONSIBILITIES:

    Future shaper: Primary customer interface responsible for the development of new business and new relationships in pursuit of New Recurring revenue Service contract growth for HBS.

    Pursue: Build a qualified sales pipeline of New Service opportunities, from target lists of new end users and use consultative Selling Dissemination of key messages, initiatives, and of information pertaining to the value HBS brings to targeted NEW customers, Service prospects, and opportunities.

    Drives Change: Industry and market leader for supporting adoption of New Connected, Digital, Remote, Cyber and Sustainable Software offerings that are differentiators for Honeywell Service Business, and ability to adapt strategy and direction as customer and competitive influences require.

    Relationships: Engage customers at all levels in any organization including executive level decision makers; pursue customers from newly installed projects or from non-contracted installed base that lead to New Recurring revenue. Engage early in the customer buying process to discover customer needs HBS can fulfill and/or influence and position Honeywell to meet customer requirements. 

    Team: Work in Team Environment to Builds relationships, seeks out ways to engage the full HBS team in pursuits and activities building relationships with all key stakeholders. Networks across other Honeywell business groups to achieve full customer satisfaction with the best internal resources.

    Sales Process: proactively leads, manages and executes the disciplined sales process from start to finish, anticipated customer needs and requirements ensuring that they are met every step of the way from sale to execution, acts as leader internally and externally during the entire sales process. 

    KEY GOALS

    • Securing of new customers and recurring revenue contracts to achieve annual Sales Quota.
    • Generation of new Sales that generate profitable recurring revenue. 
    • High adoption of Honeywell Digitized offerings and understanding of offering value to customers. 
    • Maintaining robust sales pipeline of New Service Contract opportunities. 
    • Building and maintaining new Stakeholder relationships in assigned markets. 
    • Completion of Training & Development to continually expand and knowledge and sales skills.

     

  • 1 Month Ago

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Customer Service Representative
  • Anchor Medical Solutions
  • Garden, CA FULL_TIME
  • Ideal Candidate:We are looking for an entry-level team member who has the capacity to quickly grow into a management role. We are currently developing departments and searching for the right candidate...
  • 13 Days Ago

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Customer Service Representative
  • Morphius Corp
  • Brea, CA FULL_TIME
  • MUST RESIDE IN CALIFORNIA!!We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us ...
  • 13 Days Ago

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Customer Service Representative - Wellness
  • Providence
  • Fullerton, CA OTHER
  • DescriptionCustomer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dres...
  • 15 Days Ago

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Customer Service Representative
  • Home Comfort
  • Anaheim, CA FULL_TIME
  • Overview Looking to TRADE up to a better opportunity? Home Comfort in Anaheim, CA has an exciting opportunity for a Customer Service Representative. We're looking for someone who loves helping people ...
  • 15 Days Ago

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Customer Service/Sales Representative
  • Century Products
  • Anaheim, CA FULL_TIME
  • Position Summary This is a day job position. The primary purpose of this position is to assist customers and generate sales. Essential Duties and Responsibilities · Be on time to work to answer/greet ...
  • 15 Days Ago

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0 eCommerce Customer Service Representative Sr. jobs found in Anaheim, CA area

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Client Service Associate
  • Lincoln Investment
  • Glendora, CA
  • Job Description Job Description Company Overview: K2 Financial Partners is a wealth management company based in Glendora...
  • 4/23/2024 12:00:00 AM

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Client Service Associate
  • K2 Financial Partners
  • Glendora, CA
  • Company Overview: K2 Financial Partners is a wealth management company based in Glendora, California. We pride ourselves...
  • 4/22/2024 12:00:00 AM

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Client Service Associate
  • Providence Financial and Insurance Services, Inc.
  • Los Angeles, CA
  • Job Description Job Description Job Description: We are seeking a Customer Service Manager to join our dynamic team in t...
  • 4/22/2024 12:00:00 AM

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Client Service Associate
  • Pointwealth Management
  • Los Angeles, CA
  • Job Description Job Description This position is for an client service associate/manager (series 7 licensed or unlicense...
  • 4/22/2024 12:00:00 AM

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AVP - Client Services Associate
  • Litman Gregory Wealth Management
  • El Segundo, CA
  • About the job  About Litman Gregory and iM Global Partner Founded in 1987 and based in the San Francisco Bay Area, Litma...
  • 4/22/2024 12:00:00 AM

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Client Services Associate
  • Solugenix
  • Seal Beach, CA
  • Client Services Associate Seal Beach, CA Onsite - 7:00am - 4:00pm (100% onsite role) Direct Hire (Salaried Role) We have...
  • 4/21/2024 12:00:00 AM

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Client Service Associate
  • K2 Financial Partners
  • Glendora, CA
  • Company Overview: K2 Financial Partners is a wealth management company based in Glendora, California. We pride ourselves...
  • 4/21/2024 12:00:00 AM

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Client Services Associate
  • DSO Management Group
  • West Hollywood, CA
  • DSO Management Group is seeking a full-time Client Services Associate who is career-minded and possesses unmatched peopl...
  • 4/19/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$48,727 to $62,484
Anaheim, California area prices
were up 3.2% from a year ago